21, Report:
#1410895
Posted Date:
Nov 08 2017
ATT Connecttech While Uverse tech support could not figure out a secure connection I was referred to Connecttech San Diego California
who was billed as having the knowledge and resource to secure my network and not only failed miserably but in 24 calls (YES!) between Nov and March had me in worse shape then when I was referred to them
The nonsensical advice seemed camp and unhelpful as if they actually had no kno...
Entity
Categories: Internet Service Providers, Internet Services
22, Report:
#1405783
Posted Date:
Oct 12 2017
AT&T / DirecTV DirecTV - A pack of liars Austin, Texas Nationwide
1) I feel that the company, DirecTV, in spite of their denial, is responsible for destroying my old television. Something was electronically miswired or something was magnetic, and caused the TV to electronically burn out. I had to buy another television. Old big s...
Entity
Categories: Satellite Companies
23, Report:
#1399067
Posted Date:
Sep 10 2017
At&t uverse Bait and Switch Internet
I currently have U200. I wanted to see if I could get an additional channel and I would pay for it. Jasmine (im customer servie) said that was not possible but she could offer me U300 for only 9.00 more than what my rate is now. Of course I jumped on it. I got a confirmation showing...
Entity
Categories: Cable TV
24, Report:
#1390943
Posted Date:
Aug 07 2017
ATT Uverse Continue to charge me for return equipment. I switched from ATT Uverse to Direct. Returned equipment. Verified information with customer service. Some represenatives says returned now others say it is not returned. It has been 1 year. Nationwide Nationwide
I canceled my ATT Uverse account last year around November 2016 and switched to . ATT Direct. I returned all Uverse equipment within 30 days after switching services. I learned in March 217, that ATT never canceled UVerse service and continue to bill me for both. After numersous cal...
Entity
Categories: Cable TV
25, Report:
#1383826
Posted Date:
Jul 07 2017
AT&T UVerseDirectTVSam's Club (on0site sales rep) Runs Credit Check Under False Pretenses Wentzville Missouri
I have a business membership with Sam's Club and generally shop at the Wentzville MO (63385) location. On July 2nd, 2017, there was an in-store sales rep on behalf of AT&T who asked about my TV provider. When I advised that I use online services only (Netflix, Hulu, AppleTV etc) she...
Entity
Categories: Satellite Companies
26, Report:
#1370145
Posted Date:
Apr 28 2017
AT&T uverse They have overcharged my Att bundle and shut off the TV. Nationwide
Att Uverse overcharged my bundle bill. I called several times to get overcharges removed.
They shut off my Tv because I refuse to pay $138.12 in addition to my monthly of $121.93.
One of the service men said taxes were $30 and Texas had the highest tax rate.
I checked Texas rates...
Entity
Categories: Cable TV
27, Report:
#1340366
Posted Date:
Nov 29 2016
ATT Uverse Introductory nightmere Toleod Ohio Nationwide
I have been a ATT customer for over two years the bill after the introductory period is now 180.00 this includes no pay chanels but does include the internet. Receitnly I tried to swith the billing from my soon to be X to my name. 45 minutes walked throught two different web si...
Entity
Categories: Cable TV
28, Report:
#1337908
Posted Date:
Nov 13 2016
AT&T Uverse AT&T Uverse Lies Ventura California
I moved into an old apartment building in November of 2015.The only internet option was 4G or AT&T Uverse.
I spoke to 3 different AT&T reps, including the guy who installed. Was told each time, that for this service, there was no contract. I asked each of them repeatedly--no contrac...
Entity
Categories: Internet Services
29, Report:
#1334765
Posted Date:
Oct 24 2016
Frontier Communications FIOS Takeover Leads To Fraudulent Billing Practices & Consumer Scamming Tampa Florida
Frontier Communications completed an acquistion of Verizon FIOS in Florida and on APril 1st, 2016 began transisiton customers. I was one of those customers and after many years as a loyal and satisfied customer of Verizon FIOS my experience with Frontier has been the polar apposite....
Entity
Categories: Cable TV
30, Report:
#1331385
Posted Date:
Oct 03 2016
ATT UVERSE EXTREMELY POOR CUSTOMER SERVICE RIP OFF FEES Nationwide
I have had non stop issues with the unreliable customer service through this flooring company - speaking to their apparently untrained representatives is like to speaking to ghosts because they do NOT listen --- my activation date was not the date it originally was to be BUT 2 weeks...
Entity
Categories: Internet Service Providers