301, Report:
#83269
Posted Date:
Mar 09 2004
AncestryANCESTRY.COM The company imposed a $50.00 cancellation fee on a monthly subscription that they claim was an annnual contract. Provo Utah
Ancestry.com (AKA My Family.com)imposes a $50 Breach of Contract fee on a monthly payment option to an annual subscription. No where on the subscription page or their TOS (Terms of Service) agreement does it state there is any cancellation fee. I feel the company is in violation of ...
Entity
ANCESTRY.COM
Categories: Attorney Generals
302, Report:
#82028
Posted Date:
Feb 27 2004
Ancestry.com ripoff bait & switch Nationwide Nationwide
I subscribed to ancestry.com in November 2003. The only billing option offered were monthly & annual. I subscribed to a basic package for 99.95 annually.
In Jan 2004 I received a notice that my quarterly subscription to the super pak was going to be automatically renewed in M...
Entity
Ancestry.com
Categories: On-Line Business
303, Report:
#77826
Posted Date:
Jan 30 2004
Ancestry.com is a snake in the grass and mirrors the ever increasing Fleecing of America. We need to wake up. Orem Utah
Recently, I had some time off because I was between jobs. For entertainment, and because I am interested in geneology, and because I like to search for other family members, because I was adopted as a child, I took advantage of Ancestry.com's free trial offer and got sucked in, as ...
Entity
Ancestry.com
Categories: Internet
304, Report:
#76949
Posted Date:
Jan 13 2004
ANCESTRY ripoff DISHONEST FRAUDULENT BILLING The amount of time I spent on hold alone wanting to cancel; I lost a lot more than $75. PROVO Utah
To start the trial membership was $1.00. I tried it out, and didnt like it. The next day I tried to call and cancel my subscription, as the online instuctions told. I spent 2 hours that day on hold, with not even a response from this company (just music & a message). Then I tried th...
Entity
ANCESTRY
Categories: Corrupt Companies
305, Report:
#76485
Posted Date:
Jan 06 2004
Ancestry.com, myfamily.com ripoff, free trial cost $100, difficult to contact Provo Utah
ancestry.com offers a free trial. If you do not cancel before the free trial you are automatically renewed. I foolishly responded, was billed for the whole month even though the start date was on the 14th and then billed for the next month at the beginning of the month. So now I hav...
Entity
Ancestry.com
Categories: Sales People
306, Report:
#73811
Posted Date:
Dec 03 2003
Ancestry.com Liars Thieves On-line Internet
Ancestry.com are liars and thieves. I signed up for a 10 day free trail to find out a liitle more about my family. I was not satified with what they had to offer so I called with in 10 days to cancel. They were conviently experiencing phone problems and I could not get through fo...
Entity
Ancestry.com
Categories: Internet
307, Report:
#73781
Posted Date:
Dec 02 2003
Ancestry.com ripoff! Crooks! Internet
This company provides online databases for genealogy research for the general public. At renewal time, I received an email stating they would renew for $40. When I got my bill, the bill was for $160.
It seems they send out one email for every different database they provide. T...
Entity
Ancestry.com
Categories: On-Line Business
308, Report:
#72255
Posted Date:
Nov 18 2003
Ancestry.com complete ripoff Internet
I signed up for one of those Free 14 Day Trial memberships and when I tried to cancel had to call their 1-800 number. I was talked into trying it free for 30 more days. What a huge mistake. When I tried to cancel on the 28th day not only was I told I would not get a refund but I wou...
Entity
Ancestry.com
Categories: On-Line Business
309, Report:
#72218
Posted Date:
Nov 18 2003
Ancestry ripoff dishonest fraudulent Orem Utah
I signed up for a $7.95 a month account at www.ancestry.com. I could hardly ever log in, and then when I could, it was so slow, even with my DSL that I got bored with it.
So I call to cancel it, and then they tell me that they had charged my card $29.95 a month for the last 2...
Entity
Ancestry
Categories: Internet Services
310, Report:
#70908
Posted Date:
Nov 04 2003
MFI My Family Ancestrys Refused to cancel my subscription Provo Utah
In June 2003 an email request to cancel was responded to by a phone call from Ancestry. But, rather than accept my request to cancel the young lady offered 4 months free courtesy extension. Hesitant, I did accept noting that I still wouldn't have time to use it but if they wanted to...
Entity
MFI My Family Ancestrys
Categories: Internet Services