321, Report:
#78776
Posted Date:
Feb 06 2004
Monitronics Read the fine print Dallas Texas
I fell into the same trap as alot of other people. Monitronics contract will auto renew at the end of its term, with no communications to the costumer that this will happen. I tried to end my contract two weeks prior to the end of its term. I was told I missed the deadline by two we...
Entity
Monitronics
Categories: Consumer Services
322, Report:
#76793
Posted Date:
Jan 13 2004
Monitronics International Self-renewal Contract Without Disclosure to Customer or Notification Dallas Texas
I, too, have my own horror story about Monitronics. My husband signed up and we fulfilled our 3-year contract. The contract was such fine print, font size 4 or 6, that you actually need a magnifying glass to read it and I have excellent up-close vision. Point 1: No one ever disc...
Entity
Monitronics International
Categories: Home Security
323, Report:
#76357
Posted Date:
Jan 02 2004
Monitronics International ripoff Misleads customers into believing contracts can be cancelled with written notice Dallas Texas
We signed up for security service from Monitronics three years ago. We stopped using the system a few months later as our police and fire department advised they would not respond to any home alarms. We continued paying as we knew we were under contract.
In November my husband ...
Entity
Monitronics International
Categories: Security Services
324, Report:
#75919
Posted Date:
Dec 27 2003
Monitronics ripoff Dallas Texas
Jerks, After 4 1/2 years of service I cancel my service and I find out that Monitronics will only cancel if I pay another 6 months fees ( with no alarm} because I didnt cancel within 30 days of my starting month, then I pay the money to keep my credit good and they promptly start bi...
Entity
Monitronics
Categories: Cable Companies
325, Report:
#75738
Posted Date:
Dec 23 2003
Monitronic International ripoff dishonest money hungry They would rather take my money than make me happy. Whatever happened to good customer service! Dallas Texas
I had an alarm system installed in my mobile home in May of 2001 by Monitronics/Safe Homes. My husband and I signed a two year contract.
We were very happy with our service and never had any problems with customer service, UNTIL we sold our mobile home in October of 2003.
I en...
Entity
Monitronic International
Categories: Security Services
326, Report:
#71953
Posted Date:
Nov 14 2003
MONITRONICS INTERNATIONAL ripoff SELF RENEWING CONTRACTS VICITIMIZE CONSUMERS HARRASING PHONE CALLS RUDE COUSTOMER RELATIONS DALLAS Texas
I am currently being harrassed by Monitronics for payment that they claim I owe them.
On 7/2002 we received a marketing phone call from a competing alarm system. We were told that our contract with Monitronics was ended and they would become our next security system for a lower r...
Entity
MONITRONICS
Categories: Security Services
327, Report:
#67997
Posted Date:
Nov 04 2003
Monitronics International Inc. Ripoff Auto renewal contract with no notice or directions of how to cancel. Employees don't even know what to do. Dallas Texas
I spoke with a representative at your company in the end of July or first week of August. They gave me directions to cancel my contract, You will need to call by the end of September 2003. I did that then I was transferred to 6 different people, in which nobody could help.
O...
Entity
Monitronics International
Categories: Corrupt Companies
328, Report:
#69700
Posted Date:
Oct 21 2003
Monitronics autorenewal with no notification, cannot cancel Dallas Texas
I have been trying to get these people to cancel my account. I finally got a letter from them saying they could not get a hold of me. True, because they had entered my phone number wrong in their system.
I was told that since my auto renewal came due in May 2003 and I had not no...
Entity
Monitronics
Categories: Security Services
329, Report:
#68834
Posted Date:
Oct 11 2003
Monitronics, Inc. Demanding payment but not supplying a monitoring service Dallas Texas
We obtained our Monitronics monitoring service thru a local vendor, first mistake. After 2 year, we moved into a new house. I contact Monitronics main office in Dallas, TX requesting they move our system. We had 1 year remaining on our contract. What we received was a new contra...
Entity
Monitronics
Categories: Security Services
330, Report:
#68746
Posted Date:
Oct 10 2003
Monitronics International RIPOFF AUTO RENEWAL YOU DON'T HAVE TO TAKE DALLAS Texas
Our family bought into this so called 3 year contract in June of 2000. We had experienced many difficulties with the system but stayed true to contract for three years. We tried to get out of it after a year or so with no luck. They said it was a legal contract for the 3 year term. ...
Entity
Monitronics International
Categories: Security Services