31, Report:
#421851
Posted Date:
Feb 09 2009
Huges.net (direcway) A victum of FAP and many other problems Germantown Maryland
I also am a victum of the Fair Access Policy that I was unaware of. I called to find out the problem. Not only had we been put in timeout but we had also continued to try and download so we had to wait 48 hours. After 48 hours we still weren't getting good service. I called bac...
Entity
Huges.net (direcway)
Categories: Internet Service Providers
32, Report:
#292744
Posted Date:
Feb 05 2009
HughesNet - Hughes Network Systems - DirecWay Total Scam, False Advertising, Does Not Honor Warrantees, Terrible Customer Service, DO NOT USE! Germantown Maryland
So you think broadband is out of reach just because of where you live?
Well say hello to HughesNet High Speed Internet.
HAHAHAHA- what a freakin joke! The installers damaged my house (thankfully its a rental) and refused to repair it. The system quit after a couple weeks. The...
Entity
Hughes Network Systems
Categories: Internet Service Providers
33, Report:
#416398
Posted Date:
Jan 26 2009
Hughesnet Double billed me for modem, Did not provide bandwith promised in contract Internet
I have been using HughesNet satellite internet service you've probably seen the ads all over DirecTV (who is also owned by Hughes Networks). As you may know, satellite ISP's limit the subscribers' usage, generally based on x MB per hour during a period of x hours. DirecWay/HughesNe...
Entity
Hughsnet
Categories: Internet Service Providers
34, Report:
#405956
Posted Date:
Dec 29 2008
HughesNet - DirecWay Worst ISPs Out There! Pitiful Service, speed, and business practices. Internet I
So, we signed up for HughesNet serveral years ago, when they were still DirecWay. We paid the huge amount for equipment, almost $800, and the outrageous service fees. We were okay with the service for the first year and a half but as time passed on the service was getting slower and...
Entity
HughesNet
Categories: Internet Service Providers
35, Report:
#402525
Posted Date:
Dec 18 2008
Hughes.net Formely Direcway Fair act ripoff Germantown Maryland
I am customer of Hughes.net formerly Direcway since 2004,I have no choice to be there customer because we leave in a rural are in Winchester VA. They are trying to force me upgrade from my DW6000 to the newone they offer know with a 20.00 dollar increase a month. when we bought the ...
Entity
Hughes.net Formely Direcway
Categories: Internet Services
36, Report:
#273654
Posted Date:
Dec 17 2008
Hughesnet - DirecwayHughesnet - Formerly Direcway Changed FAP,Fair Access Polic) with no notification. This changed how recovery rate worked Germantown Maryland
I started doing business with this company when they were still Direcway.Never had any issues or problems, been with them for years. All of a sudden around April or so of this year, that all changed.
I was trying to access the internet one day and couldn't get anywhere it was so...
Entity
Hughesnet - Direcway
Categories: Internet Service Providers
37, Report:
#392525
Posted Date:
Nov 18 2008
HughesNet SOP Internet
After 4 years with Directway/Hughesnet, you would think I had learned my lesson. NOT! I even quit service once last year because it was sooo bad!
The idiot that runs Direcway/Hughesnet/Directv is one of the greatest rippoff artists of all time. He also owns the company that ma...
Entity
HughesNet
Categories: Internet Service Providers
38, Report:
#389298
Posted Date:
Nov 09 2008
Hughesnet.com Increased rate, slow opening web pages. User error failed. Internet
I have used Hughesnet service (Direcway) for the past five years. The price increased $10.00 per month and yet the actual speed is little to no better than dial up.
Recently I continually receive 570 User Identification Failed requiring me to reboot my internet conection and somet...
Entity
Hughesnet.com
Categories: Communications & Networking
39, Report:
#387892
Posted Date:
Nov 04 2008
DO NOT USE Hughes Net Lousy customer service! You'll spend hours trying to correct problems they create. Germantown Maryland
Hughes has the worst customer service imaginable.
first, when Hughes bought out Direcway, the amount of time and frustration required to get the system switch over was a complete nightmare. You would think that they would do what they need to do, and your account would be func...
Entity
Hughes Net
Categories: Internet Service Providers
40, Report:
#378354
Posted Date:
Oct 04 2008
HughesNet - Directway Aka BIGGEST RIPOFF HughesNet is the biggest scam; service doesn't work, can't return modem, pay huge cancel fee Seattle Internet
HughesNet, fka direcway, has always been slow. We had to pay big bucks for a dish; then the 6000 modem was no longer working and we had to upgrade to the 7000 modem. It never worked. they then want a cancellation fee. The folks in India do not have anywhere in their system the ab...
Entity
HughesNet - Directway
Categories: Internet Services