31, Report:
#1184147
Posted Date:
Oct 21 2014
Proactiv Card Charged 3 times in 22 days, Sent 2 shipments in 18 days, Failed to Cancel Nationwide
I placed an order online on Sept. 26, my card was billed on Sept. 28, and again on Oct. 2 when the product shipped. I called and canceled my account when I realized that I had been charged twice. The initial charge placed on Sept. 28 was still pending and the CSR assured me that...
Entity
Categories: Misc. Health Specialists
32, Report:
#1183498
Posted Date:
Oct 17 2014
ProActiv ProActiv+ Refuse to issue a refund and cancel membership Nationwide
I ordered ProActiv for my son and I to use/try out. After about 1 month we decided we didn't want it because we could get the same benefit from a store bought, similar product for a lesser price. I called to cancel my membership and was told all was cancelled and to keep the last of...
Entity
Categories: Beauty Products
33, Report:
#1182238
Posted Date:
Oct 10 2014
Proactive Solution Guthy-Renker Proactive Solution Unauthorized Charge Nationwide
I bought a Proactive Solution product from them in June 2014, they are charging my credit card again without authorization, I called the company and they told me that the first time you buy something from them, automatically they continue charging you. They told me too, that if you ...
Entity
Categories: Supplemental Health Programs
34, Report:
#1182235
Posted Date:
Oct 10 2014
Proactive Solution Guthy-Renker Proactive Solution Unauthorized Charge Nationwide
I bought a Proactive Solution product from them in June 2014, they are charging my credit card again without authorization, I called the company and they told me that the first time you buy something from them, automatically they continue charging you. They told me too, that if you ...
Entity
Categories: Beauty Products
35, Report:
#1182017
Posted Date:
Oct 09 2014
Wen by Chaz Dean Gunthy Renker Chaz Dean Unknown recurring charges Arden North Carolina
So I purchased the Wen hair products for my wife as a gift to try out. During the purchase process, I purposely looked for signs where it would state that this is a recurring purchase so I could opt out. THERE WAS NO OPT OUT OR SIGN. So we made the purchase and my wife got the...
Entity
Categories: Sales People
36, Report:
#1172657
Posted Date:
Aug 27 2014
Proactiv Guthy Renker. Proactiv Des Moines Iowa
I am filing a rip off report and turning this over to the family attorney to be reviewed. Your product did not work, we canceled the order in a timely fashion after paying the first bills but your company continued to send product that we sent back and continued billing us and haras...
Entity
Categories: Home HealthCare
37, Report:
#1171541
Posted Date:
Aug 22 2014
Meanigful Beauty Gunther-Renker SCAM Nationwide
This product program is a complete SCAM. We ordered our first shipment with a 60 day free trial and my wife used the product. After 2 weeks we then called to cancel our remaining shipments. The CSR was pleasant and stated that our account would be cancelled.
The proceeding mon...
Entity
Categories: TV Advertisements
38, Report:
#1168318
Posted Date:
Aug 08 2014
AuraVie - VanNuys, CA / Trial Skin Care Solution ,Internet, Trial products entered under FREE TRIAL just pay S&H of $2. WRONG! it signs you up to receive 3 products in mail. They charge your bank $97 plus the $2. Called to demand $$ back, took 4 ph calls, arguing at college-level intelligence, and told them I would consult my attorney. After 4 attempts and long calls, demands for supervisors and RMA's to return items ,which I had to pay $12 to send back certified mail - took another 4 wks to get money back in full ,via 2 separate deposits of $48. I feel I only got $$ back because they were scared I'd seek legal counsel. DO NOT do business with these folks! Van Nuys, California -- Internet
(See Title of this complaint) Do Not do business with this company. You will be charged $97.88 besides the $2.99 trial offer fee for what is supposed to be FREE trial. They give you the runaround when you try to get your money back and you may not be so lucky to get it back ...
Entity
Categories: Internet Fraud
39, Report:
#1158079
Posted Date:
Jun 28 2014
Meaningful Beauty Guthy Renker Dirty Business Des Moines, Iowa Internet
Dirty Business First of when you order products from Guthy Renker they don't tell you that comes from 3 different companies. When I had to call to cancel I had to call dozens of different numbers, was ridiculous. Customer service was super rude and unhelpful. The first shipment was ...
Entity
Categories: Beauty Products
40, Report:
#1157418
Posted Date:
Jun 25 2014
guthey renker trying to charge me for stuff I didn't order. returned the shipment but still be pursued for payment. Internet
Last Christmas I ordered some wen for my mother in law and wife. Soon after I received another shipment of wen that I didn't order and a charge i wasn't expecting.
After a call to juthey renker I was informed that I in rolled in fulfillment orders. I most certainly did not. I ...
Entity
Categories: TV Advertisements