31, Report:
#1432541
Posted Date:
Mar 06 2018
Smart Friend Tech Support Hewlett-Packard Company Unauthorized charge on my credit card. Internet
I have been a long time customer of HP over the years and when I started having problems with my HP desktop I called your tech service (noted below). I was Assured by the technician that I spoke to that there would be no charges if he could not help me.
I needed to give this perso...
Entity
Smart Friend Tech Support
Categories: TECH SUPPORT, Computer Technology
32, Report:
#1432011
Posted Date:
Mar 02 2018
HP Hewlett-Packard Instant Ink Deceptive Packaging Palo Alto California
I work in IT for a place I will not reveal. I got a support call that an HP printer would not work correctly because it was complaining that it was not enrolled in the Instant Ink program. True, it was not. It was unenrolled from the program because of difficulties due to the fact t...
Entity
HP
Categories: Printer Ink Scam
33, Report:
#1430047
Posted Date:
Feb 19 2018
HP HEWLETT PACKARD HP NOTEBOOK LAPTOP SCREEN WENT WHITE IN 13 MONTHS FROM PURCHASE Nationwide
HP LAP TOP USED PART TIME AT HOME IN A/C. NEVER DROPPED OR ABUSED. SCREEN TURNED WHITE. WAS A CHRISTMAS GIFT. LASTED 13 MONTHS. HP HAS A TERRIBLE ONE YEAR WARRANTY, TERRIBLE CUSTOMER SERVICE, AND MAKES A HORRIBLE PRODUCT. MY WIFE WASTED $650. ON THIS JUNK. WHEN I TOLD MY FRIEND WHAT...
Entity
HP
Categories: COMPUTER
34, Report:
#1429276
Posted Date:
Feb 14 2018
HP Smartfriend Services They offered to help me resolve a Issue with my Window Updates Failing to Complete Internet
I will keep it short and simple. This company is 100% designed to get your money and deny you services and further attempt to charge your bank account without your approval. I caution you, DO NOT USE THIS COMPANY. They turned a simple request for help, into a NIGHTMARE that runied a...
Entity
HP Smartfriend Services
Categories: COMPUTER
35, Report:
#1428249
Posted Date:
Feb 09 2018
Hewlett Packard Hewlett Packard HP's Smart Friend tech support service took my money, missed three scheduled Level 2 callbacks then refused refund. Beware of this scam! Palo Alto California
I recently paid $59.99 for 30 days of tech support from HP's Smart Friend tech support service because my recently purchased HP Envy 750-280 st repeatedly failed to upgrade to the latest secure version of Windows (1709). The order taker was not able to resolve the problem but prom...
Entity
Hewlett Packard
Categories: Computer Help Desk, Computer Service & Repair
36, Report:
#1427971
Posted Date:
Feb 08 2018
REimage Report 1.8.7.2 Windows 7 Check-up and FREE Repair (if problems found) Tried to instill fear in me that my desktop would soon die on me, were they not to intervene ! Kansas
I just explained this in detail on the previous page. However, I'll reiterate.
Internet Explorer made me aware of REimage Repair Free and trusting Microsoft as I do, I assumed this was another Microsoft entity. My Hewlett Packard (HP) Desktop TouchSmart 300 was running fine, ...
Entity
REimage Report 1.8.7.2
Categories: Computer Software
37, Report:
#1423519
Posted Date:
Jan 17 2018
HP (Hewlett Packard) charged my visa, saying I must give it in order for them to provide service.they said they can and would fix my laptop.I thought they were in the USA. Nationwide
I was given this HP support number by my ISP, Comcast, and when I called I was transferred to a tech support 866 211 5207 conf.# bjp9621 case # 500868 9790 I described the problem with my HP laptop, and they said no problem, HP will fix it, then asked for my visa..I did not want to ...
Entity
HP (Hewlett Packard)
Categories: Computer Fraud
38, Report:
#1417009
Posted Date:
Dec 15 2017
Hewlett Packard Repeated orders for Ink replacement cartridges where they promised next day delivery. The ink, following multiple calls and follow-up was delivered 9 days later Los Angeles California
HP publishes replacement ink cartridges for printers they sell. One of the promises is a next day delivery of ink cartridge orders when a printer cartridge is low or in need of replacement. I created an account on line for ordering the replacement cartridges as they require. ...
Entity
Hewlett Packard
Categories: Computer Service & Repair
39, Report:
#1412815
Posted Date:
Nov 21 2017
Hewlett Packard HP HP HAS THE WORST TECH SUPPORT/CUSTOMER SERVICE Palo Alto California
I initially contacted HP tech support on 11/15/2016 at 1-800-752-0900; I downloaded the drivers for my printer (non-HP printer) on to my newly purchased HP Touch laptop, but when I would attempt to print, the HP e-print screen would continually pop up preventing my printer from resp...
Entity
Hewlett Packard
Categories: Computer Manufaturers
40, Report:
#1412028
Posted Date:
Nov 15 2017
Hewlett Packard HP Customer Torture by HP Tech Support
I got my new printer an HP Deskjet 3632 All-in-One Printer 02/2017 from my local Wal-Mart and used it wirelessly around June 2017 I signed up for there instant ink program and then in Aug. we sold our home and moved into our RV in an RV park and began using there WiFi so had to star...
Entity
Hewlett Packard
Categories: Computer Service & Repair