31, Report:
#507845
Posted Date:
Oct 12 2009
ROOMSTORE Averted Purchase - Suffering Credit Hardship Temporarily - Consideration for ALL FURNITURE PURCHASES Plano, Texas
Fresh for the fall of 2009, some interesting 'after the fact' issues have come to light about this persisting Texas-based firm. My wife and I went to replace furnishings for our apartment to this store and location on September 26, 2009. This was our first (and last) exp...
Entity
ROOMSTORE
Categories: Furniture & Furnishings
32, Report:
#505952
Posted Date:
Oct 08 2009
Roomstore LIARS CHEATERS VERY BAD SERVICE AND PRODUCTS Scottsdale, Arizona
I bought a MATCHING mattress set with frame. They delivered a mismatch. I called the store and a manager would not come to the phone, they left me on hold. I called customer service and never received a call back. After a week I called the store again and the...
Entity
Roomstore
Categories: Department & Outlet Stores
33, Report:
#505937
Posted Date:
Oct 07 2009
The Room Store NI have spent 16 months trying to replace faulty furniture. Reselected once and was asked to do so again. Internet
Thank you for using the Better Business Bureau's Online Complaint System.Your complaint has been assigned case # 48017419. Correspondence regarding this complaint will be emailed to : (((REDACTED)))Please print a copy of this for your records.Filed on : October 7 2009Filed by : Jame...
Entity
The Room Store Newport NEws VA
Categories: Furniture & Furnishings
34, Report:
#504848
Posted Date:
Oct 06 2009
ROOMSTORE FURNITURE Is trying to rip us off with an exchange of a couch they sold us with a manufacture default. We bought couches and withing 3 months of owning them they were broken, and service has been out 2 times in 6 months, and now wont refund all of our $ for our manufacture defaulted couches Webster, Texas
We Bought our couches from the roomstore and withing 6 months of owning them service has been out twice, and one of the times ordered the wrong parts. We have owned the couches for 8 months and they have been broken 5 months out of the 8. After service finally fixed the couches they...
Entity
ROOMSTORE FURNITURE
Categories: Furniture & Furnishings
35, Report:
#463892
Posted Date:
Jul 28 2009
RoomStore are not honoring there warente on the sofa that I purchased Myrtle Beach South Carolina
I bought a sofa from the RoomStore and before the year was up on my warente there was a mark on the sofa that the the leather protection co would not even look at it said that it had to be a manufactures defect, I have a letter from the office manager stating that I was in the stor...
Entity
RoomStore
Categories: Furniture & Furnishings
36, Report:
#451770
Posted Date:
Jul 28 2009
THE ROOMSTORE SOLD DEFECTIVE FURNITURE FAYETTEVILLE North Carolina
I purchased a living room set from the ROOMSTORE in December of 2008. In March the massage unit on one side of the couch stopped working. Since March technicians have been to my house at least three times ordering more and more parts and the problem is still not fixed. This is now M...
Entity
THE ROOMSTORE
Categories: Furniture & Furnishings
37, Report:
#472313
Posted Date:
Jul 22 2009
The Room Store - Roomstore - The Roomstore Missing parts, customer svc did not send parts, then sent wrong parts Mesa Arizona
My husband and I spent $4,000.00 at the Mesa Roomstore location. We purchased a sectional and a wall unit for the living room. The delivery folks came out and put the unit in place and together (halfway) and we did not realize that the shelves were not in place. No biggie. So, we go...
Entity
Room Store
Categories: Furniture & Furnishings
38, Report:
#462044
Posted Date:
Jun 16 2009
THE ROOMSTORE SOLD ME A CHAIR THAT BROLE DOWN 2 X IN ABOUT 40 DAYS SAID THEY WOULD NOT FIX IT BOUGHT INS PHOENIX Arizona
BOGHT A CHAIR THAT BROKE WITHIN THE FIRST THIRTY DAYS THEY CAME OUT TO FIX IT. IT LASTED ABOUT 2 HOURS THEN BROKE AGAIN THEY SAID THEY WOULD NOT FIX IT AGAIN. AND I BOUGHT THE INS FOR IT. I'M GOING TO SMALL CLAIMS COURT TODAY.
Jai
PHOENIX, ArizonaU.S.A.
Entity
THE ROOMSTORE
Categories: Home & Garden Stores
39, Report:
#449000
Posted Date:
May 05 2009
Roomstore Failure to Adhere to Warranty-Cheap Furniture Baltimore Nationwide
Roomstore - Ordered online, this is the location which delivered the furniture, but its ALL ROOMSTORES!!!!
6501 Baltimore National Pike Ste D
Catonsville MD 21228-3923
I originally purchased this furniture the fall of 2008 from the roomstore online. The information at the Room...
Entity
Roomstore
Categories: Furniture & Furnishings
40, Report:
#442435
Posted Date:
Apr 10 2009
The Roomstore Poor Quality Poor Service and Crooked Business Virginia Beach Virginia
Where do I begin...We purchased a leather living room set in Nov 2007. Upon delivery, one of our end tables was damaged on top. We contacted the Roomstore and there was a lot of loop holes...first the repair man came out and repaired it. Of course, we were not satisfied since we ...
Entity
The Roomstore
Categories: Furniture & Furnishings