31, Report:
#706297
Posted Date:
Mar 15 2011
VERIZONWIRELESS THEY WON'T REVERSE FRAUD ACTION ON MY ACCOUNT, Internet
I was out of the county for 8 days in Trinidad. I made 1 call to my driver to say I had arrived. 1 minute duration $2.89 roaming charge. Phone was put on aircraft mode during my stay and not turn back to normal until I got to Houston. Tried to make a call but Verizon had block...
Entity
VERIZONWIRELESS
Categories: Cellular Phone Companies
32, Report:
#704536
Posted Date:
Mar 09 2011
Verizon Wireless Over charges and purposely and admitting to it. Internet
In March of 2010 I switched my cell phone providers from AT&T to VerizonWireless,I was offered a deal through Overstock.com on a Andriod smart phone,once I recieved my phone,I found out that they sent me 2 phones instead of 1,so I contacted Overstock to let them know about the m...
Entity
Verizon Wireless
Categories: Cellular Phone Companies
33, Report:
#622888
Posted Date:
Dec 30 2010
verizon wireless BEWARE: Worst customer service ever! Internet
This entry to meant to warn all cell phone users that Verizon Wireless has TERRIBLE customer service. So, when you think about which cell phone carrier to go with - I would recommend against selecting Verizon. Re my situation, I have had four cell phones for the family t...
Entity
verizon wireless
Categories: Cellular Phone Companies
34, Report:
#674847
Posted Date:
Dec 30 2010
Verizon Wireless inernet data usage after i close windows Internet
I often like many others use my cell phone to surf the internet. Most would expect, myself included, that once you shut off the internet your phone will resort back to just being an average cell phone. WhatI have noticed is that often times onceI have shut down the internet windows,...
Entity
Verizon Wireless
Categories: Cellular Phone Companies
35, Report:
#442591
Posted Date:
Sep 03 2010
Verizonwireless-doesnt Have A Problem Charging Twice In 3 Days But Wont Refund For 14 Or More! Charged Account Twice Nationwide
I have a cell phone account with Verizon. I have auto matic withdrawels from my checking account every month on the 4th of the month. This is so I am not late and have no need to worry about interrrupted service from missing payments. Verizon for some reason STOPPED for two months t...
Entity
Verizonwireless
Categories: Cellular Phone Companies
36, Report:
#520065
Posted Date:
Mar 25 2010
Verizon Wireless still billing for phone returned as defective, making harassing collections calls to my wife and daughter Bellevue, Washington
COPY OF LETTERS TO AND FROM VERIZON -- Problems detailed within:Attention Verizon employee 'Mai'- I'm sorry to have to report that Verizon is still harassing my wife about a $600+ balance due. It appears that your arrangements to make sure that all account-related communications cam...
Entity
Verizon Wireless
Categories: Cellular Phone Companies
37, Report:
#549667
Posted Date:
Jan 25 2010
Verizon Communications Verizon, Verizon Wireless, Verizon FIOS abusive billing, unresponsive customer service, New York, New York
My complaint is detailed in the email and letter I sent to the FCC and other effective parties (BBB, Senate, House, State Rep's, etc.) Pertinent account information, my name, address and phone has been removed
Email as follows: Please see the attached letter to the FCC regardi...
Entity
Verizon Communications
Categories: Cellular Phone Companies
38, Report:
#534605
Posted Date:
Dec 06 2009
Verizon customer service internet, overly charged, cheaters, crooked, bad ethics, Bellevue, Washington
I have been with verizonwireless going on 2 years now. I was late on my payment in oct so they charged me with a connection fee but also charged me with the internet when i never wanted the internet. When i first got my blackberry in feb of 2008 i had the internet but cancled it. No...
Entity
Verizon
Categories: Cellular Phone Companies
39, Report:
#470552
Posted Date:
Jul 17 2009
Verizon Wireless False advertisement of phone. Refusing to give phone for that price Internet
I, as well as many others, were due for a New Every Two upgrade on a phone this past week. Many had a $100 refund and others, a $50 refund. The phone is the LG enV Touch. The first week the phone was out it was $149 with a 2 year agreement. A week after, the lowered the price the $9...
Entity
Verizon Wireless
Categories: Cellular Phone Companies
40, Report:
#470051
Posted Date:
Jul 15 2009
Verizon Wireless Data Package Rip-Off California Maryland
On Monday I went to the local retails stores to change my phone to the new HTC from Verizon Wireless. After talking to the two retails stores (including the online Verizonwireless over the phone) I left with a weird feeling.
According to Verizon Wireless Sales Rep, they CANNOT s...
Entity
Verizon Wireless
Categories: Cellular Phone Companies