41, Report:
#1092584
Posted Date:
Oct 17 2013
Guardsman/Valspar Ripoff by Guardsman/Valspar GRAND RAPIDS, CT
I purchased a lovely sectional from Bassett Furniture in Newington, CT (very expensive). I also purchased a GUARDSMAN Furniture Protection Plan at the same time in February 2012.
I submitted a claim to GUARDSMAN because I have some spots on my furniture. They wanted to know th...
Entity
Categories: Warranty Companies
42, Report:
#1091276
Posted Date:
Oct 11 2013
Guardsman Furniture Protection Plan as sold through many furniture stores Protection Plan is a ripoff - DO NOT PURCHASE Unknown Maryland
We paid a lot of money for their furniture protection plan (over $500 which was based on the amount of furniture we purchased at the time). When it was sold to us they claimed the plan would cover against ANY accidential damage. Well my child spilled something on our table to...
Entity
Categories: Furniture & Furnishings
43, Report:
#1090307
Posted Date:
Oct 08 2013
Guardsman Protection - terrible Grand Rapids Michigan
Brand new chair was scraped when swiveled into corner of fire place and Guardsman would not fix because it was a scrape vs. a tear. Really?
Entity
Categories: Furniture & Furnishings
44, Report:
#1083897
Posted Date:
Sep 12 2013
Guardsman protection plan UNETHICAL COMPANY WEBSERVICE Georgia
UNETHICAL company. They make it extremely difficult to file claims, and make you jump through hoops. After this is all said and done they didn't even cover the damage.
Upon buying the protection plan we were under the impression that this plan covered virtually everything....
Entity
Categories: Consumer Services
45, Report:
#1083013
Posted Date:
Sep 09 2013
Guardsman Furniture Protection Guardsman, The Valspar Corporation Would not honor warranty; created fraudulent reasons why they could not honor warranty Internet
A claim was submitted to Guardsman furniture for warranty services to be provided for chairs that were purchased at Mor Furniture for Less. Apparently Mor Furniture sells warranties for their products that are backed and serviced by Guardsman.
It took this company over two months to...
Entity
Categories: Warranty Companies
46, Report:
#1082567
Posted Date:
Sep 07 2013
Ashley Furniture/Guardsman Warranties Flaky 'Leather' upholstery; bunk warranty run-around Brentwood Tennessee
I went to Ashley Furniture in Brentwood early in 2009 to purchase a sofa. There was a sale on, and a particularly good deal on a nice mocha colored comfy leather sofa. The salesman told me it was real leather blended with fabric upholstery on the inside and led me to bel...
Entity
Categories: Furniture & Furnishings
47, Report:
#1077597
Posted Date:
Aug 21 2013
ashley/guardsman wont repair furniture covered by insurance grandrapids Michigan
my furniture has some damage that is covered based on the insurance book but they said tha is not covered, i have paid around $200 for this protection but a the end when is needed will not apply, then where is the protecction???
Entity
Categories: Furniture & Furnishings
48, Report:
#1065151
Posted Date:
Jul 08 2013
guardsman urchased a sectional from Bob's furniture 2010. Less than 3 years leather damage occurred. Called to utilize the GOOf PROOF insurance purchased for 129.00 dollars. Was told by customer rep. that because it was not a specific determinable incident that I was not covered. However, I could shell out more money for a technician to come to my home to repair the furniture. Then she told because I had paid for the GOOF PROOF service in the past that she could offer me a 10% discount. What an insult. I requested to speak to a manager. Internet
Of course she Julia was not available. I left a message informing the manager that I would be contacting the BBB and my State Attorney General. Also I researched that the Guardsman company has 720 complaints and that customers like myself have had MANY reasons given by customer repr...
Entity
Categories: Furniture Manufactures
49, Report:
#1060316
Posted Date:
Jun 19 2013
Guardsman No Customer Service - Denies ALL Claims Internet
We replaced all new furniture in our home in October 2010 using Haverty's (after purchasing a new home). We were advised to purchase the Guardsman Gold plan that covers all breakage. We had two items break - a pull lever on a reclining couch and a wooden cockt...
Entity
Categories: Warranty Companies
50, Report:
#1046940
Posted Date:
Apr 29 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/305cd464-7ed4-4b01-b25f-918bbdee642b.png)
Guardsman Furniture Care Protection Guardsman leaves you unprotected Internet
I made a claim for the first time with Guardsman furniture protection program which we purchased when purchasing our leather furniture. I submitted the claim on Feb 27, 13 and by March 8th, 13 they responded denying my claim. I submitted two claims; one, where the leather burne...
Entity
Categories: Furniture & Furnishings