51, Report:
#1074200
Posted Date:
Aug 08 2013
Ancestry.com failed cancelation without sympathy Internet
I signed up for a monthly billed account on Ancestry.com in early 2013. Went through the free trial and decided to stay another month. When I could no longer find interesting information, I cancelled the account online on March 20th.
About a week ago, I find out I am still being bil...
Entity
Ancestry.com
Categories: Customer
52, Report:
#1064486
Posted Date:
Jul 05 2013
californiabirthindex.org AKA Ancestry.comRootweb.comDreamhost.com Takes public record and posts them free on the internet without authorization or permission Brea California
www.californiabirthindex.org takes public birth records and posts your age, birthdate, AND your mother's maiden name including location where you are born on the internet and available for anyone to search without authorization or permission. There is no opt out or removal of ...
Entity
californiabirthindex.org
Categories: On-Line Business
53, Report:
#1064046
Posted Date:
Jul 03 2013
ancestry.com Had to cancel my debit card. Internet
I chose the 14 day free trial membership. On the 13th day of my free trial I went to cancel my membership only to find out that I have to cancel two days ahead of time or else they can legally bill me because it's written in the terms and conditions that I agreed too. I didn't s...
Entity
ancestry.com
Categories: Unusual Rip-Off
54, Report:
#1062820
Posted Date:
Jun 28 2013
Ancestry.com Unauthorized Credit Card Charges with no Option to Cancel Internet
I signed up for a free tiral of ancestry.com. Supposedly, if I was unhappy with the service, I could cancel my membership within 7 days and I would not be charged. I cancelled within 24 hours--just wasn't what I was looking for--and yet they still charged my credit card the $7.9...
Entity
Ancestry.com
Categories: On-Line Business
55, Report:
#1048173
Posted Date:
May 03 2013
Ancestry.com Deceitful Automatic Renewal of Subscription Internet
Back in 2011 I subscribed to Ancestry.com to perform some genealogical research on my family. At the time I intended a 1 year subscription only, did my research and stopped using the Acestry.com website and services. Unfortunately, I learned recently that Ancestry.com had automatica...
Entity
Ancestry.com
Categories: Consumer Services
56, Report:
#1040744
Posted Date:
Apr 05 2013
one great family I signed up for a quick research on my family background to add in my writing assingment for class. One great family was offering a three day free trail to use their website. I emailed them two days l springville, Utah
charlotte madras oregon. I would had liked to had one great family's phone number in the first place. I found their information on file a report website and I am now angry about it. I emailed one great family two days after I signed up on their website to cancel every in...
Entity
one great family
Categories: Liars
57, Report:
#1039719
Posted Date:
Apr 01 2013
ancestry.com Beware ripoff of automatic renewals which company will not refund! Internet
Beware of subscribing to this company! When I obtained a trial membership to this company, it did not expire as I expected, but was then automatically renewed several times which I did not want. Today I received a credit card bill with the latest charge, and called immediately...
Entity
ancestry.com
Categories: Internet
58, Report:
#1037647
Posted Date:
Mar 25 2013
Ancestry,Com Bait and Switch Internet
Received an offer by email from Ancestry.com offering a six-month subscription for $49.00. Contacted them on 24 March 2013 and placed a subscription, order no. 105892134 charged to my credit card. Attempted to use the subscription but no avail. Called the customer ...
Entity
Ancestry,Com
Categories: Bait-and-Switch
59, Report:
#1034894
Posted Date:
Mar 15 2013
Avanquest North America, Inc. Nova Development Non-responsive customer support; false refund guarantee Calabasas, California
My experience was that the stated claim of complete satisfaction and refund is false. I purchased the software from Office Max, not from Ancestry.com/Nova Development. I returned the software within the 60 day period to Avanquest. My refund request status was listed as approved afte...
Entity
Avanquest North America, Inc.
Categories: Computer Software
60, Report:
#1024561
Posted Date:
Mar 06 2013
Ancestry.com Hidden recurrent billing , Internet
I signed up to ancestry.com some 7 months ago. I am usually extremely good at looking out for small print language indicating there will be an automatic renewal on the web based services I sign up for--and I am a professional editor. But I must have missed this one. A month ago, I w...
Entity
Ancestry.com
Categories: Consumer Services