- Report: #1039719
Complaint Review: ancestry.com - Internet
Reported By:
MA consumer -
Brookline, Massachusetts,
Submitted:
Updated:
-
Author Not Confirmed
Why?
ancestry.com
Internet, United States of America
Phone:
1-800-958-9095
Web:
www.ancestry.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ancestry.com Beware ripoff of automatic renewals which company will not refund! Internet
Beware of subscribing to this company! When I obtained a trial membership to this company, it did not expire as I expected, but was then automatically renewed several times which I did not want. Today I received a credit card bill with the latest charge, and called immediately to seek cancellation and refund. The company refused to grant a refund, claiming refunds could only be granted within 10 days of the billing date. Unfortunately, I just received the credit card bill today, but calling immediately on receipt wasn't good enough for ancestry.com. I am out $77 for services I did not request and did not want. The company claims I won't be charged again, but who knows? Buyers beware!
