51, Report:
#1521736
Posted Date:
Oct 10 2022
Turkish Airlines Did not adhere to COVID refund policy Istanbul Istanbul
1 day prior to our return flight to San Francisco my wife and I began to feel poorly with COVID symptoms. I performed an at-home test and tested positive for COVID. I contacted Turkish Airlines through their specified process and channel both creating a feedback ticket and contact...
Entity
Turkish Airlines
Categories: Airline
52, Report:
#1521650
Posted Date:
Oct 06 2022
American Airlines REFUSED TO PUT MY WHEEL CHAIR ON BOARD AS REQUIRED BY LAW AND FAA REQUIRMENTS MARINA DEL REY CA
We noted your request for wheelchair service. When I asked my wheel chair to be put in the plane, the crew refused to do that. Esp there was a tall black lady who told me that if I wan to put my wheel chair in the plane, I have to get off the plane and wait for the next flight and w...
Entity
American Airlines
Categories: WHEELCHAIR ON BOARD
53, Report:
#1521611
Posted Date:
Oct 04 2022
Spirit Airlines Spirit Stole Money From Me
I purchased an upgrade from Spirit in advance. Its called the Bundle. The upgrade cost me $85. It included an extra room seat. My seat number was 11A. When I got to the airport, Spirit sent a different plane. 11 A was now just a regular seat. The flight was full. I w...
Entity
Spirit Airlines
Categories: Air Travel
54, Report:
#1521355
Posted Date:
Sep 23 2022
Frontier Airlines Scam when they cancel a flight on you Bradenton FL
I had a flight with Frontier, and they canceled it on me. They sent me an email saying it had been canceled in April 2022. I called yesterday, Sept 22, 2022, and was told the money was lost because I didn't use it in 90 days.
I never was informed about a 90-day period, and the ...
Entity
Frontier Airlines
Categories: Airline, Airline Companies, Airlines
55, Report:
#1521254
Posted Date:
Sep 19 2022
Flight Network I booked a air ticket using Flight network website, but there is in-accurate information when i checked directly with airlines.
I booked air ticket using flight network website, I paid extra for the ticket for extra luggage and they confirmed extra luggage on an email. but when i checked directly with airlines, there was no extra luggage.
& there is no customer service response, i am trying to contact them V...
Entity
Flight Network
Categories: Air Travel, Travel Agents, Travel Booking Agency, Travel booking site
56, Report:
#1520631
Posted Date:
Aug 20 2022
American Airlines If you want your plans to happen as expected, don´t trust this airline! Forthworth Texas
American Airlines Issues
Dear Mr. Doug Parker, Mrs. Alice Curry and to whom else it may concern.
With a very heavy heart I decided to write this letter to share a long list of mistakes made by American Airlines in our last travel experience. We had no idea how much trouble we ...
Entity
American Airlines
Categories: Airlines
58, Report:
#1520104
Posted Date:
Jul 29 2022
American Airlines Cancelled First class tickets and didn't refund. Fort Worth TX
Cancelled First class tickets and didn't refund. American Airlines has not responded or acknowledged and it has been 45 days now. I have attempted to contact them many times but after hours of waiting on hold their customer support says that they don’t handle refunds and they ...
Entity
American Airlines
Categories: consumer, Customer Service & Support
60, Report:
#1518286
Posted Date:
May 10 2022
Opodo Edreams I had the extreme misfortune of choosing Opodo from the internet. I noticed on my online banking that there was a pending payment to Opodo for the sum of £59.99. I found the company website and found to my utter dismay that they did not have a customer service section, and instead operated a self help system where the customer is given a set of option, none of which cover money taken from a previous customers debit card without their express permission. London
My name is Edward Preyzner, and I am a 75 year old English pensioner.
Last year I flew with a reputable company called KLM Airlines from Sofia, Bulgaria to Entebbe, Uganda, arriving, as my visa shows on 11.03.2021. As it transpired, I had some business to attend to at the Bulgarian ...
Entity
Opodo
Categories: Fraud