61, Report:
#1352014
Posted Date:
Jan 26 2017
Vivint Sales rep advised I could cancel anytime. He put me in a 4 yr contract instead Provo, Utah
I cannot believe how shameless this company is. They will lie to you. They will advise that you can cancel the service at anytime. You just have to return the equipment. The truth is they will put you in a 5 year contract and will not let you out of it. There alarm equipment does ...
Entity
Categories: Security Services
62, Report:
#1348970
Posted Date:
Jan 10 2017
Vivint smart home Vivint smart home fraud Nationwide
Company will sell service to you but does not show up for install. I have had scheduled appointments that I took off work for only to have them not show. They will have scheduling dept robo call you to put you on hold for indefinite periods I usually hang up after 20 minutes I am ca...
Entity
Categories: Security Services
63, Report:
#1347478
Posted Date:
Jan 04 2017
vivint master panel was not sending to central station they refused to fix it ny Nationwide
alarm sounded of new years eve glass break off .nobody called me at all.. called on monday they told me panel was not sending a signal to the central station .....1/2/2016 couldnot be fixed until 1/16/2016 they cannot come sonner these people shpuld be put out bussiness and return m...
Entity
Categories: Attorneys General
64, Report:
#1341935
Posted Date:
Dec 07 2016
Vivint Vivint thieves unethical liars Provo Utah
Vivint are liars and thieves. They came to install a security system. They couldn't get it to work. They came back 2 more times, each time telling me it was a quick fix. They were here over 2 hours and couldn't get it to work.
They are charging me a monthly fee and the sy...
Entity
Categories: Security Services
65, Report:
#1340679
Posted Date:
Nov 30 2016
Vivint Home Security Bad Customer Service and Price deception of it's products Provo Utah
I have no clue how a multi-million company operates in the United States of America, but I've been dealing with Vivint Home Security since May 31, 2012. They came to my home in Deltona in Deltona Florida, offering a better home security system with the understanding that they would ...
Entity
Categories: Miscellaneous Electronics
66, Report:
#1324142
Posted Date:
Aug 23 2016
Vivinit Inc. Vivint Alarm Co., Vivint Monitoring, Vivint Smart Home Horrible Service, Rip Off, Refuses to Cancel Contract, Refuses to Refund Provo Utah
We installed a Vivint alarm system and within the month have had nothing but issues. We scheduled several tech appointments to have them cancelled by the company and after taking the days off of work each time, the tech failed to show informing us that it service call was cancelled ...
Entity
Categories: Cameras & Video
67, Report:
#1322671
Posted Date:
Aug 15 2016
Vivint Paid almost 2 1/2 years for an alarm service that was not monitered and will not refund Nationwide
On or around August 5, 2016 I called into vivint customer service to help with a issue involving the ability to log into my account online. During the course of representative helping me she discovered that the issue was a result of the service never being completely activated at...
Entity
Categories: Home Security
68, Report:
#1320168
Posted Date:
Aug 02 2016
Vivint changed my contract from a 3year to a five year, when i was just transferring from Carlsbad nm ,after paying a year and a half on a 3 yr contract. houston
Moved from Carlsbad nm to spring. Called vivint to transfer my account ( 3 yr contract with a yr and a half payed on it) to spring. They hooked up system and increased the contact to five years. I am out of work and can get the same service for 16.95 per my. They charge 54.95. Did...
Entity
Categories: Security Services
69, Report:
#1317959
Posted Date:
Jul 20 2016
![](https://www.ripoffreports.com/report-images/45*34/docs/r1317959-3ht7lb-bzavcqpktn.png)
Vivint Vivint Home SecurityVivint Sky Liars, Scam, Poor customer service, thieves nationwide Nationwide
I promised the people at VIVINT I would share our experience, so here is it. Vivint is door to door sales for home security. We were very happy with the security system we had been using, but this salesperson got me interested when he mentioned they offer the video door m...
Entity
Categories: Security Services
70, Report:
#1317359
Posted Date:
Jul 17 2016
Vivint Vivant Lies Provo Utah
We were cold called, the salesperson already had alot of information on us and simply asked us to confirm some of the information he already had. We did not give him permission to check our credit nor did we give him our social security numbers The next day Vivant was on my credit r...
Entity
Categories: Security Services