7561, Report:
#4500
Posted Date:
Jan 05 2002
Verizon Wireless -- Overcharges for equipment not in use for six months *REBUTTAL employee
In Sept. 2000 I gave my wireless phone to my son but the battery died and could not be replaced. I phoned Verizon who had acquired my contract that I had from LA Cellular.
I told them the phone was broken, and that it was not fixable.
They said the would stop my service. Ho...
Entity
Verizon Wireless
Categories: Cellular Phone Companies
7562, Report:
#10717
Posted Date:
Jan 05 2002
More MCI Wireless Nightmares
Today my husband and I spent 2 and one half hours on the phone with MCI Worldcom Wireless. We are both physicans so you would have to wonder if we are the crazy ones, but the issues have gone beyond the point of money. This company is functioning on the basis of illegal acts and n...
Entity
MCI Worldcom Wireless
Categories: Credit & Debt Services
7563, Report:
#10582
Posted Date:
Jan 04 2002
MCi worldcom wireless rip-off
Everything that I read on this sight is very truthful, I have some insights for those that find this sight and choose to do something about your situation. Make use of the Better business Buraeu- this will cost you $5.00 to file but they will act as your arbitraiter or you may choos...
Entity
MCI Worldcom wireless
Categories: Cellular Phone Companies
7564, Report:
#10630
Posted Date:
Jan 04 2002
Worldcom Wireless, unable for months to contact their customer service department to cancel a cell phone service.
I had ordered a Cellular Telephone a year and a half ago for my mother. When she tried to have the cell phone service discontinued in October, 2001, the customer service representative had told her that she could not cancel the service since it had been originally placed in my name...
Entity
Worldcom Wireless
Categories: Cellular Phone Companies
7565, Report:
#10676
Posted Date:
Jan 04 2002
verizon wireless is a joke
verizon ripped me off. it started off with them not being able to get any of my bills right, getting my calling plan all mixed up, once I start complaining it takes them forever to get anything right if they even get it right. they over billed me month after month, after trying to...
Entity
verizon wireless
Categories: Cellular Phone Companies
7566, Report:
#10606
Posted Date:
Jan 04 2002
Cellular Too (Small resale shop in Chicago) and Verizon FreeUP service Rip-off misled as to the coverage area NO customer service
On 16 December 2001 I went into the Cellular Too retail store at 29 E Adams in Chicago, IL with the intent of activating my Nokia 6161I Cellular phone in anticipation of my holiday trip back to my home area of Michigan.
I requested information on prepaid plans that would cover ...
Entity
Cellular Too store / Verizon FreeUP
Categories: Cellular Phone Companies
7567, Report:
#10647
Posted Date:
Jan 04 2002
MCI Worldcom Wireless Poor Customer Service and Invoicing
I cannot believe I read the information I did on another RIP OFF report. It's true. The hold times to talk to a customer service rep is at minimum 40 minutes. One time I called, I was on hold for 45 minutes. The rep that answered my call was rude and would not answer my question...
Entity
MCI Worldcom Wireless
Categories: Cellular Phone Companies
7568, Report:
#10648
Posted Date:
Jan 04 2002
MCI phone services billed incorrectly to a disconnected phone numberin my name
I switched my long-distance phone carrier from AT&T to MCI services. I gave MCI permission and my phone number and they billed me accordingly,but they also started billing me for my OLD phone number, also. The OLD phone number was disconnected at that time so I was just charged a ...
Entity
MCI World Com
Categories: Telephone Companies
7569, Report:
#10660
Posted Date:
Jan 04 2002
IKD Teleservices being charged for services not requested
For the past few months a charge has appeared on my Verizon bill for a company called ILD Teleservices. It says it is for Toll Free Voice Messaging and I am being charged 14.12 a month. The 1-800 number provided does not result in anything because no matter what time of day I call ...
Entity
IKD Teleservices
Categories: Telephone Companies
7570, Report:
#10498
Posted Date:
Jan 03 2002
MCI Worldcom Wireless-No Service and no customer service BUT a Ripoff!
I hadn't had any problem with the company for the 9 mos. that I had had my phone until our area code changed. I called numerous times, and of course talked to someone different everytime, and noone could manage to get my phone reprogrammed for the new area code. I have been given ...
Entity
MCI Worldcom Wireless
Categories: Cellular Phone Companies