71, Report:
#1267889
Posted Date:
Nov 15 2015
VBRO, Global Travel International, HomeAway Bait and Switch at HomeAway Companies Internet
Be warned of bait-and-switch tactics at HomeAway and its many subsidiaries like VBRO and Global Travel International. An article in Fortune Magazine lists 17 companies acquired by HomeAway--see http://fortune.com/2014/03/12/growing-quietly-in-airbnbs-shadow/, which compares HomeAway...
Entity
VBRO
Categories: Travel Agencies
72, Report:
#1263809
Posted Date:
Oct 27 2015
Hotels.com Do not honor rewards program - customer service out of country - will not respond Internet
I have been using hotels.com for about a year. You are supposed to receive a free night after every 10th night booked through them. My first issue was when time to redeem my free night they refused to give me credit for a 3 night expensive stay. I sent four emails to customer se...
Entity
Hotels.com
Categories: Travel Services
73, Report:
#1260395
Posted Date:
Oct 10 2015
Hotels.com Made a reservation and paid online to confirm. Drove 45 minutes to get to hotel only to find out there was no vacancy. In fact, every hotel in the area was sold out. Took 5 calls to hotels.com to request a refun. Kept gettin disconnected. There office is not located in the US. Who know. Not USA Nationwide
Made a hotel reservation online and drove 45 minutes to the hotel. This hotel is located 3 1/2 hours away from my home. When we received a confirmation that our room is guaranteed. When we arrived at the hotel at midnight, the hotel was oversold and our reservation was not honored...
Entity
Hotels.com
Categories: Air Travel
74, Report:
#1257374
Posted Date:
Sep 27 2015
Hotels.com Hotels.com LLCwww.Hotels.com DISHONEST BUSINESS PRACTICES Dallas, TX Internet
DISHONEST BUSINESS PRACTICES On 8/18/2015, I called Hotels.com while I was in Cancun about booking a room for two nights starting the same day, 8/18/2015, at a price matched with another website off of www.getaroom.com through Kayak.com. (I wanted to stick with Hotels.com as I have ...
Entity
Hotels.com
Categories: Hotel
75, Report:
#1252120
Posted Date:
Sep 01 2015
Hotels.com Scammed out of $317, fraudulent charges, unclear booking policies, shady business practices, horrible customer service. Internet
I received THE worst customer service and was robbed of $317. I spoke to Michael, hotels.com customer service manager on 8/30, who was rude, unhelpful and badly informed. He claimed he couldn't transfer me to another rep, or his manager, he claimed he couldn't apply my existing cred...
Entity
Hotels.com
Categories: Hotel
76, Report:
#1249846
Posted Date:
Aug 20 2015
EXPEDIA INC. HOTELS.COM, CHEEPROOMS.COM FALSE ADVERTISING, MISLEADING, MISREPRESENTATION BELLEVUE INTERNET, WA.
I was seeeking the perfect accomidations for my stay in the Bahamas using Cheeprooms.com and found a really nice visual of the place, it listed all the amenities and description of the place was actually called a Resort. The price was perfect for me, so I booked my stay for 6 days.
...
Entity
EXPEDIA INC
Categories: Hotel
77, Report:
#1247536
Posted Date:
Aug 10 2015
Hotels.com They did not honor my conformation code. They screwed me to resale my hotel reservation at a higher amount to local event Internet
Entity
Hotels.com
Categories: Hotel
78, Report:
#1244083
Posted Date:
Jul 24 2015
Hotels.com Hotel.com Doesn't Honor its Rewards Redemption Program Nationwide Nationwide
Hotels.com has a program where you get one free night after booking 10 nights. First of all, this is misleading: you don't get one free night. You get rewards points that you can redeem, so if the value of the one free night is more than what they decide is redeemable, you have to p...
Entity
Hotels.com
Categories: Hotel
79, Report:
#1241371
Posted Date:
Jul 12 2015
Hotels.com Hotels.com doesn't honor price guarantee Internet
I have often used hotels.com but it became increasingly obvious that they almost never have the lowest price. I came to using the site just to find hotel options and then book them elsewhere but recently I gave them another try. I was going to San Francisco and booked at a mid-r...
Entity
Hotels.com
Categories: Hotel
80, Report:
#1232370
Posted Date:
May 30 2015
Inverrary Vacation Resort Inverrary Hotel3501 Inverrary Blvd, Fort Lauderdale, FL 33319(954) 485-0500 Abusive pricing policies. This hotel is charging $250 deposit to customers who already got a reservation elsewhere. Fort Lauderdale Florida
This hotel is being very abusive in its pricing policies. With no regard even for customers who got reservations they impose a $ 250 deposit. The manager at the desk the night of that incident denies to be the manager, a security guard that was helping stated that he is the manager....
Entity
Inverrary Vacation Resort
Categories: Hotel