951, Report:
#7711
Posted Date:
Nov 13 2001
Best Buy Customer Service no service at all
Hello my name isSS and until yesterday I was a frequent Best Buy customer. On October 30, 2001I visited the store in Aurora, Illinois and purchased a Western Digital HardDrive model #WD400ABRTL. During the car ride home I opened the sealed box todiscover that the installation hardwa...
Entity
Best Buy
Categories: Audio & Electronic Retail Stores
952, Report:
#6595
Posted Date:
Sep 16 2001
Compaq ..Customer Service? Yeah, right!!!!
My husband and I purchased two Presario 1701c laptops. Theyve worked great ever since we got them. I called Compaq to buy some accessories (carrying cases, mobile adapters, zip drive, etc.) I made my purchase over the telephone and received an order number.
When I got off the ph...
Entity
Compaq
Categories: Computer Manufaturers
953, Report:
#4431
Posted Date:
Aug 09 2001
Circuit City refused return of defective brand new HP computer *UPDATE
SMALL CLAIMS COURT
MARC SCHARF vs. CIRCUIT CITY
FEBRUARY 28, 2001
BACKGROUND SUMMARY
8/5/00
Original computer purchase: Compaq brand. It died after 1 hour use. I got a replacement machine.
8/11/00
This second machine slowed noticeably. After more l...
Entity
circuit city stores inc (CEO W. Alan McCullough)
Categories: Computer Stores
954, Report:
#5388
Posted Date:
Jun 10 2001
Sears, annoying & harrassing, satisfaction guanteed bull!
I purchased a Packard Bell computer with a Sears charge card and had nothing but trouble with it the day we brought it home. I didn't even have the computer home 24 hours and it took a dump on me.
I called Sears and they said someone would come to our home to look at it. No o...
Entity
Sears
Categories: Department & Outlet Stores
955, Report:
#4922
Posted Date:
Apr 14 2001
Comp USA worthless warranty
I purchased a $300 piece of worthless paper at Comp USA when I purchased my computer a year and a half ago. The repair warranty provided for 3 years of in home service on my Packard Bell. Well I need it now. I called the provider Warren tech and it was arranged to come out, and they...
Entity
Comp USA
Categories: Audio & Electronics Shops
956, Report:
#3676
Posted Date:
Oct 26 2000
Circuit City Rebate Ripoff
I went into Circuit City on Labor Day, 9/4/00 to purchase a computer. I asked the salesperson (D. D. Westin, according to my receipt) for the best value on a computer. I was directed to the HP6730 and told that if I bought the package of computer, monitor, and printer, that I would ...
Entity
Circuit City
Categories: Audio & Electronic Retail Stores
957, Report:
#2419
Posted Date:
Jun 10 2000
NEC/PACKARD BELL COMPUTER SUPPORT IS A FARCE
I don't know who is reading this but I can tell you that when I chose NEC, as the company whom I thought was a reputable company, I never dreamed that I would have the poor experience that I am having at the moment.
I have had nothing but problems since I bought my computer. I se...
Entity
NEC/PACKARD BELL COMPUTERS
Categories: Computer Service & Repair
958, Report:
#2002
Posted Date:
Apr 07 2000
Internet Service Provider
My ISP ( Bayside Surfcity ) 3822 Jefferson Davis Hwy., Fredericksburg, Va. has problems. It has told customers it has an agreement with another provider and we will get service from the other provider but only 50% of the service we have paid old provider.
I have filed a compaint w...
Entity
Bayside Surfcity
Categories: Consumer Services
959, Report:
#1312
Posted Date:
Feb 21 2000
Rebate rip-off
I bought a Hewlett Packard computer package from Best Buy which included a $100 rebate. I jumped through all their hoops in filing for my rebate. I mailed it in on Dec. 4, 1999 and their rebate said all requests must be postmarked by 12/6/99 so my postmarked request was under the ...
Entity
Best Buy
Categories: Computer Manufaturers
960, Report:
#1164
Posted Date:
Jan 22 2000
compuserve rebate problem
My wife and I purchased a Hewlett Packard computer with the Compuserve $400 rebate deal. They told us it would be 6 weeks before we received our rebate. We waited for 9 weeks and then tried to call. They kept putting us on hold for about 5 minutes and then hanging up on us! Eventu...
Entity
Compuserve
Categories: Internet Services