981, Report:
#12895
Posted Date:
Feb 24 2002
Juno cancelation scam
I was a member of Juno's Premium Service since March of 2000 and I have been very happy with the service. I installed broadband internet access from Comcast in September 2001. In October 2001 I called to cancel my service with Juno because I no longer had the need for it. After e...
Entity
Juno Online Services
Categories: Internet Services
982, Report:
#14805
Posted Date:
Feb 22 2002
if you want cable do not purchase AT&T Broadband they are ripoffs!
On December 12 I was supposed to get cable TV,the technician never showed up, so I called back to reschedule,a few weeks later I get a bill for December service,I called to let them know the technician never showed up,they said yes the did,they connected the cable from outside becau...
Entity
AT&T BROADBAND
Categories: Cable TV
983, Report:
#14890
Posted Date:
Feb 22 2002
AT&T Broadband Threat Tactics
Recently, I had a few financial problems and was late making a payment to AT&T Broadband for cable access. They sent an individual out to my home to pick up the receiver and shut-down the service. I decided that cable was not a crucial service, so I decided to let it go.
I paid...
Entity
AT&T
Categories: Cable TV
984, Report:
#13288
Posted Date:
Feb 04 2002
AOL is a TOTAL SCAM!
I had AOL dial-up service for about a year. Their rates went up several times and they didn't bother to tell me, just deducted it from my checking account. Okay, whatever, I can live with that. As time passed, I decided we'd like to have AOL Broadband, so I got the DSL modem. After ...
Entity
America Online
Categories: Internet Services
985, Report:
#12644
Posted Date:
Jan 28 2002
AT&T: poor phone line service rude & inept customer service DON'T USE IT !!!
In a nutshell,....I had a problem of static and dropped calls on my AT&T digital telephone service, so I called for repair service. The technician came out to my house,... he didn't seem to really know the source of or how to correct the problem,...and decided to change the box that...
Entity
AT&T Broadband (local) Telephone Co.
Categories: Telephone Companies
986, Report:
#11284
Posted Date:
Jan 11 2002
QUEST (AKA QWORST) rips off Single Mother .. new name, same shitty service
Hello,
As a single mother, I have waited a long time to buy my 15 year old son a computer for Christmas. This Christmas, with some of the better financing deals available, I was able to by my son a brand new computer. Needless to say, Christmas morning, he was delighted to see h...
Entity
Quest
Categories: Telephone Companies
987, Report:
#1034212
Posted Date:
Jan 06 2002
AT&T Cable Internet--The Worst Customer Service!
January 7, 2002
TO:
Daniel E. Somers, CEO
AT&T Broadband, LLC
9197 South Peoria
Englewood, CO 80112
FROM:
Heather A.
Seattle, WA
Dear Mr. Somers,
On December 9, 2001, I had AT&T Broadband internet installed to my home computer.
I signed up for 3 months at $19...
Entity
AT&T Broadband, LLC
Categories: Internet Services
988, Report:
#10544
Posted Date:
Jan 03 2002
AT&T all 'round poor handling of customers ripoff.
I have two complaints, one with AT&T wireless and the other with AT&T broadband.
Let's start with the wireless issue. I was an AT&T customer for numerous years in Canada and recently relocated into the U.S. I decided to be loyal to AT&T and stay with their service. Also, I w...
Entity
AT&T Wireless and Alexandria at AT&T Broadband
Categories: Cellular Phone Companies
989, Report:
#10553
Posted Date:
Jan 03 2002
AT&T internet service had something to hide ripoff?
At around the time that Excite was going bankrupt, I was trying to decide which cable internet provider I was going to use. I was an AT&T Excite customer which was transferred to Charter Communications when the Excite situation was going on. I was informed that AT&T would be utili...
Entity
AT&T Broadband Internet Service
Categories: Internet Services
990, Report:
#6366
Posted Date:
Dec 31 2001
AT&T Broadband most hellish customer service experience, don't let them bully you *Consumer Suggestion
Rip-Off report, this is the most hellish customer service experience of my life: AT&T Broadband disconnected our cable. When we called to complain that our cable was out, the customer service rep told us that it had been voluntarily disconnected and that we would have to pay to re...
Entity
AT&T Broadband
Categories: Cable Companies