1, Report:
#1499106
Posted Date:
Aug 24 2020
Buyyourownmodem.com Don'tleaseyourmodem.com Ownyourmodem Sold faulty equipment, terrible customer service to resolve it, suspicous supply chain Orem Utah
The many reasons why I would NEVER recommend shopping at Buyyourownmodem.com. I bought a modem from them in July 2020, it arrived with the wrong power cord, and it was a $90 mistake and a major headache to resolve it.
1. Terrible customer service: there’s no way ...
Entity
Buyyourownmodem.com
Categories: Electronics, Miscellaneous Electronics, USED ELECTRONIC PARTS, electronics
2, Report:
#1474417
Posted Date:
Feb 28 2019
buyyourownmodem.com Will not acknowledge CitiCard settled my dispute by restoring my payment so their regular refund process can be implemented Orem Utah
I cannot get a refund for a returned Comcast compatible modem. I stopped payment with CitiCard MC and the vendor said they could only process a refund if the the dispute was reversed. They say they never got the money back and CitiCard says they did. Is there a way...
Entity
buyyourownmodem.com
Categories: On-Line Stores
3, Report:
#1457972
Posted Date:
Aug 24 2018
Buyyourownmodem.com Ownyourownmodem.com Sold Me a Comcast-Owned Modem Orem Utah
I bought a Comcast modem in June, 2017 to avoid the leasing charges from Comcast. The modem worked perfectly.
However, after 3 months I noticed that I was still getting a leasing charge although I returned my original modem to Comcast. I called Comcast to inquire why I was still b...
Entity
Buyyourownmodem.com
Categories: Computer Mail Order
4, Report:
#1457833
Posted Date:
Aug 23 2018
ownyourownmodem.com, buyyourownmodem.com Sold a used/stolen modem. Orem Utah
As others have noted, this company sells used and/or stolen modems. When I called Comcast, they looked up the serial number and informed me that the device had been reported stolen and to send it back to the company immediately. I reached out to the company (nearly impossible since ...
Entity
ownyourownmodem.com
Categories: Electronics, Miscellaneous Electronics, electronics, TV/Internet Service
5, Report:
#1397192
Posted Date:
Sep 01 2017
BuyYourOwnModem DECEPTIVE!! OREM UTAH
The Company's practices are very deceptive. I only came to ripoffreport because I wanted to leave a review on their site and realilzed I couldn't..go back and check for yourself. This is why they have so many 5 star reviews-because the get to pick the best of the lot and leave the r...
Entity
BuyYourOwnModem
Categories: Miscellaneous Electronics
6, Report:
#1385259
Posted Date:
Jul 13 2017
Buyyourownmodem Buy your own modem equipment was in bad shape, cables do not work, customer service absolutely horrific N/A Internet
I ordered a modem and a router. set everything up with no instructions - although they sent a photocopy of generic instructions which ws very faded like the printer had no ink.it worked for two days and then stopped working - indicating the cable was faulty. the person o...
Entity
Buyyourownmodem
Categories: Miscellaneous Electronics
7, Report:
#1366584
Posted Date:
Apr 08 2017
Buyyourownmodem.com Selling modems illegally acquired! OREM Utah
I never write reviews or submit complaints, but this incident with buyyourownmodem really got to me! I bought an ARRIS TG1682G modem from buyyourownmodem web site. I assumed it was NEW, since they did not state otherwise UP FRONT. Although the refurbished statement is there in...
Entity
Buyyourownmodem.com
Categories: Communications & Networking
8, Report:
#1346123
Posted Date:
Dec 28 2016
www.buyyourownmodem.com SCAM Internet
I purchused an Arris modem from this site. When I placed my order I was under the understanding that I was ordering a new modem, there was no indication otherwise on the page. The Modem that was sent to me was not only used but the warranty seal was broken on the product. T...
Entity
www.buyyourownmodem.com
Categories: Computer Stores
9, Report:
#1340981
Posted Date:
Dec 02 2016
Ownyourownmodem.com dontleaseyourmodem.com RECEIVED NON-WORKING PILE OF JUNK, NOT NEW Internet
I wanted to buy a telephone modem to avoid the ludicrous cable company rental fee. I found buyyourownmodem.com. Unfortunately, I didn't find the Rip Off Report until I looked for a place to post a review.
I thought I was buying new. Imbedded on one line midway into their website ...
Entity
Ownyourownmodem.com
Categories: Miscellaneous Electronics
10, Report:
#1332478
Posted Date:
Oct 10 2016
Buyyourownmodem.com OwnyourModem.comDontleaseyourmodem.com Deceptive sales practices Orem Internet
I purchased a Verizon Actiontec Router. The title did not indicate that the item was anything but new. Way down on the 2nd page, after listing all of the features, they indicate that the item is refurbished. I realized this when I received the item & saw the condition. In ad...
Entity
Buyyourownmodem.com
Categories: Computer Mail Order