1, Report:
#1464043
Posted Date:
Oct 10 2018
Fitness Repair Parts, Fitness Parts Plus, Fitness Plus Equipment Services, Inc. FitnessRepairParts.com Sent a replacement walking belt that didn't fit my treadmill and wanted me to pay the return shipping plus a 20% re-stocking fee. When I refused because it was their mistake, they created unrealistic requirements to credit my credit card and to pre-pay shipping for return of the item. St. Charles Missouri
I ordered a walking belt replacement for my wife’s Endurance 5K treadmill from this company in July. The belt ordered was the one shown on the company’s website for that specific treadmill. Although I was pleasantly surprised to receive the order sooner than expected, I was unab...
Entity
Fitness Repair Parts
Categories: Fitness Equipment Reseller
2, Report:
#1416948
Posted Date:
Dec 14 2017
fitnessrepairparts.com Sent damaged part and would not provide proper resolution. St. Charles Missouri
I ordered a part for my elliptical machine. The part arrived damaged. The service and support team refused to help. I spoke with two representatives. They stated they could send out a return label, then send me a replacement part 30 days after they receive the return. This is unacce...
Entity
fitnessrepairparts.com
Categories: Sporting Goods
3, Report:
#1196586
Posted Date:
Dec 19 2014
Fitness Plus Equipment Services Inc. Customer Service at its worst Wentzville, MO Internet
I ordered a set of replacement pedals for my Epic A17r exercise bicycle because the original set had developed a loud sqweak. The replacement pedals worked for a day after I received them before they started sqweaking worse than the pair that were replaced. I emaile fitnessrepairpar...
Entity
Fitness Plus Equipment Services Inc.
Categories: Sporting-good Manufactures
4, Report:
#1139394
Posted Date:
Apr 16 2014
FITNESSREPAIRPARTS.COM Returns Wentzville Missouri
Parts return is overly costly even when the incorrect part is directly attributed to the company. I was asked if I looked at the picture to identify the part. The picture is conveniently located above the statement Images may not be identical to the part. Part cost $21.00, shipping...
Entity
FITNESSREPAIRPARTS.COM
Categories: Sporting Goods
5, Report:
#1124354
Posted Date:
Feb 19 2014
FitnessRepairParts.com Fitness Repair Parts Wrong Part, Outrageous Fees Internet
Thank you for using the Better Business Bureau's Online Complaint System. Your complaint has been assigned case # 1490077. Correspondence regarding this complaint will be emailed to : [email protected] Please print a copy of this for your records. Filed on : February 17 2014F...
Entity
FitnessRepairParts.com
Categories: Miscellaneous Electronics
6, Report:
#1099017
Posted Date:
Nov 13 2013
FitnessRepairParts.com Refusal to honor Return Terms and Conditions Wentzville Missouri
I purchased a controller board for a True Fitness Treadmill on 9/13/2013 and the part arrived at my home on 10/18/2013. The board was meant to repair an issue with my True Fitness 700 Treadmill. After recieving the board, I tested to see if the problem was in fact resolved, and ...
Entity
FitnessRepairParts.com
Categories: Sporting Goods
7, Report:
#1097777
Posted Date:
Nov 08 2013
FitnessRepairParts.com Fitness Plus Equipment Services, Inc. 108 Hamilton Industrial Ct. Wentzville, MO 63385 Phone: 636 Poor quality parts, Worst customer service, Will not accept returns without ridiculous charges. Wentzville Missouri
Purchased parts online. After a few week wait, received very poor quality parts. When I complained, I was told that the order was completed and that i would have to pay shaiiping plus 20% re-stocking.I infomred Fitness Reapir Parts.com that the parts provided were ...
Entity
FitnessRepairParts.com
Categories: Sporting Goods
8, Report:
#1044570
Posted Date:
Apr 19 2013
FitnessRepairParts.com Misrepresents parts, then does not resolve the situation equitably...poor customer service! Wentzville, Missouri
I needed parts to repair a friend's Schwinn Airdyne AD-3. I found what seemed to be the correct parts on FitnessRepairParts.com through an on-line search, and was pleased to find the parts I needed.
I noticed that the photograph on FitnessRepairParts.com's web-site didn't l...
Entity
FitnessRepairParts.com
Categories: Sporting Goods
9, Report:
#1009811
Posted Date:
Feb 06 2013
fitnessrepairparts.com Buyer Beware Wenzville, Missouri
Read the company's return policy before ordering a thing! We ordered a console for our Proform elliptical and received a defective part. It rattles when you tilt it. My husband removed our old console, and it does not rattle. There is clearly something loose rolling around inside th...
Entity
fitnessrepairparts.com
Categories: Miscellaneous Electronics
10, Report:
#895550
Posted Date:
Jun 10 2012
FitnessRepairParts.com Fitness-Plus.net I ordered an item for $127. They delivered wrong part; I disputed. Now they want to charge $512.00! Wentzville, Missouri
Please avoid FitenessRepairParts.com at all costs. They are a dubious outfit! I ordered a part for my elliptical from their website, which appeared legit. First unusual sign was that right after I ordered it, I received a suspicious e-mail about a shipping company from U.K. deliveri...
Entity
FitnessRepairParts.com
Categories: Sporting Goods