- Report: #1139394
Complaint Review: FITNESSREPAIRPARTS.COM - Wentzville Missouri
-
Author Not Confirmed
Why?
FITNESSREPAIRPARTS.COM
108 Hamilton Industrial Ct. Wentzville, 63385 Missouri, USA
Phone:
636.634.2202
Web:
http://www.fitnessrepairparts.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FITNESSREPAIRPARTS.COM Returns Wentzville Missouri
Parts return is overly costly even when the incorrect part is directly attributed to the company. I was asked if I "looked at the picture to identify the part". The picture is conveniently located above the statement " Images may not be identical to the part". Part cost $21.00, shipping was $16.00, return shipping was $9.oo, I received $16.00 back (and I did not open the part, as that would have also entailed a testing charge). So, I am out $21.00 for nothing. Nice way to do business for their own mistake. Avoid at all costs and deal with the manufacturer, can't be any worse.
