21, Report:
#1257359
Posted Date:
Sep 27 2015
Jomashop Jomashop don't understand Customer Service Brooklyn New York
I am very disappointed with the lack of service from Jomashop after buying a Heritor HR2401 watch and receiving two watches and being charged twice. The error was caused because I was unsure the first order was completed online (an issue with Jomashops website or my web connection?)...
Entity
Categories: Jewelers
22, Report:
#1226883
Posted Date:
May 05 2015
Jomashop Watch stolen at the Post Office Brooklyn Internet
I bought a Bulova watch from Jomashop sometime in November and I followed up with the Post Office in my country it was reported tampered with and this was then reported to Jomashop. The watch was insured in transit. Jomashop advised that they will open a query with USPS as the ...
Entity
Categories: Jewelry Stores
23, Report:
#1158720
Posted Date:
Jul 01 2014
Jomashop DID A BAD REPAIR JOB AND THEN WOULDN'T ACCEPT WATCH BACK WITHOUT A RUN AROUND, WOULD GIVE ME AN RMA Brooklyn New York
WHEN THE SECOND HAD FELL OFF MY WATCH AFTER 1 WEEK OF USE I SENT IT BACK, IT WAS RETURNED WEEKS LATER WITH THE PROBLEM STILL APPARENT AS THE SECOND HAND just spun around on its own. I sent it back and then finally received it back and now the watch stops at 2:03 am or pm. Now I ...
Entity
Categories: Jewelers
24, Report:
#1153652
Posted Date:
Jun 10 2014
Jomashop Sold a watch on Amazon that they did not have in stock. Three weeks later the purchase was cancelled and the price went up $1000 New York Internet / New York
Amazon offered a Mont Blanc watch from Jomashop for $2450. I used American Express points to purchase it. The notice I received after purchasing the watch was that the item will be shipped between June 3rd - 9th. I thought that was odd since the purchase was on May 17th, but I assum...
Entity
Categories: Jewelry Stores
25, Report:
#1136920
Posted Date:
Apr 07 2014
Jomashop : Jomashop sells used/returned watches and without documentation Purchased a 'new' $4400 watch from Jomashop. However, no proof of authenticity and the watch was clearly used Brooklyn New York
I purchased a high end $4400 'new' watch from Jomashop. When the watch arrived, all of the original packaging had been replaced with Jomashop packaging, including tags and protecting seals. The watch - a chronometer - arrived keeping time that was far outside of chronometer specs (+...
Entity
Categories: Jewelry Stores
26, Report:
#1121934
Posted Date:
Feb 08 2014
Jomashop does not honor their return policy Brooklyn NY Nationwide
Jomashop sells watches online. But beware, they do not honor their return policy and neither do they ship on time. I bought a Gucci watch for Christmas which was promised shippment by Christmas. I waited and did not get the watch before the 27th. So I did not want the watch any...
Entity
Categories: Internet
27, Report:
#1112363
Posted Date:
Jan 02 2014
Watchsavings.com Jomashop I Never Received Watch... Beware!! Internet
I ordered a Michael Kors watch prior to Christmas and NEVER received it from watchsavings at Amazon. Roee Adler is a smart ass who got nothing done as a sit here weeks later with no product or watch. Very bad experience. Beware of dealing with these unprofessionals. It appears to be...
Entity
Categories: Jewelry Stores
28, Report:
#1109642
Posted Date:
Dec 24 2013
Joma Shop Jomashop.com Jomashop Employees Fail At Customer Service. Brooklyn New York
On Dec 13, 2013 I ordered a watch from Jomashop as a Christmas gift for my wife. I received and email with an invoice and nothing else. On December 24th, 2013, I called customer service to find out what happened to my watch. I was told by customer service it was a mistake in their p...
Entity
Categories: On-Line Stores
29, Report:
#1067238
Posted Date:
Jul 15 2013
Jomashop Jomashop.com Jomashop lied to keep me from buying from competitor Internet
Spoke with a rep named Rivkah who promised to give me a specific price if I called back before 6pm that day. I thought about the purchase and did all my research. Called in at 5:30pm using Rivkah's personal landline number (which she gave me to call her directly) at Jomashop. She im...
Entity
Categories: Jewelry Stores
30, Report:
#1042561
Posted Date:
Apr 11 2013
Jomashop.com Bait and Switch Brooklyn, New York
I tried to order a watch on-line but the order would not process. I called the store and the agent processed my transaction (a watch for $199). Two weeks later it still was not shipped. I called the store and the agent said for some reason the order did not process. He put me on hol...
Entity
Categories: Specialty Stores