1, Report:
#1429237
Posted Date:
Feb 14 2018
Lifesmart Product malfunction and no customer support Pittsburgh Pennsylvania
I bought their Infrared Quartz Heater model#ZCHT1001US from Home Depot back in December. It came with a one year limited warranty. I used it for approximately a month and suddenly the fan stopped working and then the unit over heated and melted the fan and the filter cover. I have...
Entity
Lifesmart
Categories: Heating, Cooling & Ventilation
2, Report:
#1428702
Posted Date:
Feb 12 2018
Lifesmart Nothing no sponse Massachusetts
Tried contacting customer service 4 separate times with no response at all. Need a thermister in order to have this unit work but nothing from the company. Do they sell these items through Home Depot and other store and your on your own after the purchase. Home Depot had me contact...
Entity
Lifesmart
Categories: Home goods
3, Report:
#1334352
Posted Date:
Oct 21 2016
Lifesmart Products CSR11 and direct supervisor Lifesmart not honoring manufacturer's warranty listed on Source Green Heat website which they support/are responsible for Internet
I purchased a Source Green Heat product from a Walmart location, and the unit had a heat coil go out 3 years to the day from date of purchase. I checked the manufacturere's website, and their FAQ lists that The heater comes with an automatic 3 year limited manufacturer’s warranty ...
Entity
Lifesmart Products
Categories: Appliances
4, Report:
#1220708
Posted Date:
Apr 06 2015
Lifesmart Products Do not honor manufacturers Warranty on their Airconditioners Plano, Texas Nationwide
Lifesmart Products Would not honor manufacturers 12 month warranty. They said they had no process to accept or repair the room air conditioner. This was a portable room airconditioner that was only 3 weeks old. The retailer (Tiger Direct) advised that I should contact the Manu...
Entity
Lifesmart Products
Categories: Heating, Cooling & Ventilation
5, Report:
#1191301
Posted Date:
Nov 25 2014
Lifesmart CSR 12 how can a company this big treat its money like this Plano Texas
The company Life smart will gladly sell you a pretty heater on Tuesday! Next day call Them.You will be put on hold for 30 days. They will call you back in 24 hours plus 364 days. That is almost a promise. LifeSmart has no customer service but they will ...
Entity
Lifesmart
Categories: BBB Better Business Bureau
6, Report:
#1107701
Posted Date:
Dec 18 2013
LifeSmart Products Company does not repair/replace their products Plano Texas
I purchased one of this company's infared heaters through Groupon. When it arrived and did not work, I followed the instructions in the manual that came with the unit to obtain service and support.I called their 866 number, where I stayed on hold for 45 minutes, only to get di...
Entity
LifeSmart Products
Categories: Heating, Cooling & Ventilation
7, Report:
#1014141
Posted Date:
Feb 14 2013
Snsam Lifesmart Products Defective products. Will not return emails or phone calls. Plano, Texas
I bought a portable heater (model number: LS 500 wp) in December. We needed it to heat an extra room because of the really cold winter this year. The heater was only on during the day (approximately 10 hrs max) and then was turned off each night. This heater worked...
Entity
Snsam Lifesmart Products
Categories: Appliances
8, Report:
#965332
Posted Date:
Nov 06 2012
Lifesmart Products Intertek Tried to use 2x blew fuses Internet
wish I had read reports. trusted shopnbc. shopnbc customer service told to contact manufacturer. Cannot contact manufacturer. Product useless to me. Tried to use twice blew fused both times. Want to return please.
Entity
Lifesmart Products
Categories: Heating, Cooling & Ventilation
9, Report:
#880121
Posted Date:
Oct 29 2012
Snsam Lifesmart Products Lifesmart Ignore phone calls, refuse to replace or repair, liars, deceptive Internet, Internet
I bought this product in early January and it arrived in a defective state. I have been attempting to have the unit repaired or replaced since then. It is now May, and I have finally received a response asking me to repair the unit myself if they send me the part.The unit is the Lif...
Entity
Snsam Lifesmart Products
Categories: Heating, Cooling & Ventilation
10, Report:
#845162
Posted Date:
Aug 01 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/b0fa3b9e-150a-4a85-980d-cf714b2fd1ea.png)
Lifesmart Products SNSAM (972) 769-7253 ext 101 Lifesmart NOT respond to e-mails; fireplace not working properly, under warranty only couple months old! Plano, Texas
Purchased the Lifesmart Fireplace Heater Nov 17, 2011 from ABC Vacuum, aka Clear Air Shopping. In January I noticed the unit would NOT turn on / off as it should and the cord would be extremely 'hot' after unit had ran awhile.
Initially I did receive responses from Customer S...
Entity
Lifesmart Products
Categories: Heating, Cooling & Ventilation