1, Report:
#1523250
Posted Date:
Dec 15 2022
Light in the Box Lightinthebox Lightinthebox.com products shipped were not of same quality as those shown in advertisements published Internet
Lightinthebox shows beautiful clothes and jewelry in their ads, such as evening dresses, etc. What they ship and sell is entirely different and made of fabric similar to that used in cheap T-shirts. Ordered and received a jeweled, silver unicorn pendant, which in their ads looks...
Entity
Categories: clothing
3, Report:
#1495274
Posted Date:
May 15 2020
Lightinthebox.com They ignore my mails and act like they don't understand that I want a refund Bejing
They act like they are stupid and don't understand the problem. I've been trying to get a refund for months but they ignore what I'm writing and act as if I was unhappy by the delay and apologize for the delay, even though the product returned to them months ago. Obvious bogus compa...
Entity
Categories: Refund refusal, failure to process refund
4, Report:
#1489554
Posted Date:
Dec 26 2019
Premier WIGS AKA: LightInTheBox.com Sent the same product china china
I ordered and paid for two wigs from Premier Wigs via LightInTheBox.com.... this company is a rip-off
Do not buy from this website ... ordered a 150% and a 180% density wig, each wig sent was 130% AND the same exact WIG!!!! - - - - I spent closse to $400.00 for absolute MESS!!!...
Entity
Categories: WIGS, hair and wigs
5, Report:
#1484208
Posted Date:
Aug 29 2019
Light in the box lightinthebox.com Refuse refund for undeliverable package Seattle Washington
I order shirts online from this company. I contacted this company 3 times. the last time i provide shipping information proving the package was not delivered. The still refused to give a refund. The customer service department have no clue to what they are doing. They keep asking me...
Entity
Categories: Online Retailers
6, Report:
#1473700
Posted Date:
Feb 17 2019
Lightinthebox.com I purchased 3 jackets from this company that did not fit and they sent the to me it was the wrong size. I tried to email them back for a refund, because they do not have any way to contact them by phone, they only wanted to refund half of my money and made it extemely hard to get that back.
The jackets claimed to be the size i requested but when i received them, they were too small, wrong size. Although i told them through email tha the sizes were too small, they still fefuse to give me a full refund. I would stay far away from this company as possible because on...
Entity
Categories: Retail Stores Internet
8, Report:
#1424215
Posted Date:
Jan 21 2018
LightInTheBox.com, MiniInTheBox.com, Refuse to refund items that were sent incorrectly by them... wrong sizes, wrong colors, bad quality defects. Seattle Washington
After over 10 back and forth emails through their web form, they keep stalling and stating wrong refund amounts,a different item each email and have requested photo proof of bad measeurements, state wrong information, etc. The supervisors are a seperate email form, but they are in c...
Entity
Categories: general sales of various stores, Online Retailers
9, Report:
#1419739
Posted Date:
Dec 29 2017
Lightinthebox They took my money and i never got the item i ordered. other Beijing
I ordered a wig on November 11th 2017. According to the company the item was shipped November 18th 2017. When I saw that it has been a month since my item was shipped. I submitted a customer complaint
Their response was Thank you for shopping with us. However, in case of bad weat...
Entity
Categories: Online Retailer
10, Report:
#1361296
Posted Date:
Mar 13 2017
Light in the box Lightinthebox.com China Internet
I was ripped off, ordered a 16 inch Brazilian human straight full lace wig for $200+ I received 12 inch Yaki curly wig No customer service number They gave me the run around with my shipping just to send me a $16.99 wig that I paid $200+ for. Customer Service is taking their ...
Entity
Categories: Attorney Generals