1, Report:
#1309198
Posted Date:
Jun 03 2016
WalMart Family Mobile Powered by T-Mobile Keeps billing me for a phone that was cancelled and already pro-rated since it was within the billing cycle Nationwide Nationwide
On May 7, 2016 I cancelled my husband's cellphone from my account. I was informed that I would receive a bill pro-rating the bill because it was still part of the billing cycle. So on May 17, 2016 I paid a partial payment of $1.00 to the account. I received a text message from Walma...
Entity
WalMart Family Mobile
Categories: Cellular Phone Companies
2, Report:
#1300375
Posted Date:
Apr 18 2016
Family Mobile Wal-Mart Family MobileT-Mobile Charges for Services Never Received. Customer Service assured bill cleared. Instead of clearing sent to Collection Agency Nationwide
In September 2015 We purchased phones and Family Mobile service from our local Wal-Mart store. We were told we would have ten (10) days to decline the service if we had problems. The Wal-Mart serivce rep suggested we check service adequacy. My husband is a federal law enforcem...
Entity
Family Mobile
Categories: Telephone Companies
3, Report:
#1203581
Posted Date:
Jan 22 2015
walmart my family mobile Walmart mobile did not delivery the services at all and even the account was closed for month still they are sending the monthly bills. milpitas Walmart Nationwide
I called to complaint about the billing that sent to my home even though i cancelled months ago, They gave me the email address that goes to no where [email protected] it is a ghost address. We, the consumer should file a complaint to Better Business Bureau or to...
Entity
walmart my family mobile
Categories: Cellular Phone Companies
4, Report:
#1202481
Posted Date:
Jan 18 2015
Walmart Family Mobile incompetent customer service, liars, refuse to give credit for lost phone line blue springs missouri
I have used Walmart Family Mobile for my family for the last year. I've had one minor issue and now a major issue with them. I will begin with the minor one. I have never had this problem with any other providers except for Walmart. This issue was never resolved. My friends an...
Entity
Walmart Family Mobile\
Categories: Cellular Phone Companies
5, Report:
#1164912
Posted Date:
Jul 25 2014
MyFamilyMobile, my-family-mobile, Walmart My Family Mobile powered by T-Mobile Unrequested, unauthorized changes to my service subscription Nationa-wide, Internet Nationwide
I am very happy with the (((competitor's name redacted))) now that I am using it with a Straight Talk sim. My Family Mobile customer relations is the worst I've ever dealt with. I subscribed to service on 5/27 for talk and text only ($30 per month). On 6/3, a syste...
Entity
MyFamilyMobile
Categories: Cellular Phone Companies
6, Report:
#1158334
Posted Date:
Jun 29 2014
FamilyMobile Walmart FRAUD! THEFT! NO CUSTOMER SERVICE! Benton, AK Nationwide
Walmart and FamilyMobile, This is regarding FamilyMobile account# xx666 (Carolyn Matthews). You have made promises to me and broke them time and time again. This is not the definition of good customer service. You have told me several times now (in both writing and o...
Entity
FamilyMobile
Categories: Cellular Phone Companies
7, Report:
#1151975
Posted Date:
Jun 04 2014
myfamilymobile.com Myfamilymobile.com/t-mobile Bogus texts from call center suggesting my account had been compromised. Upon inquiry got a secutity sales pirtch. BOGUTAH Columbia??? Nationwide
I recieved several text messages from Myfamilymobile. First one stated my pin# had changed. The second stated You are no longer the primary account holder . I was instructed to comtact Myfamilymobile. Of course I was quite concerned and did as instructed. When I called fraught...
Entity
myfamilymobile.com
Categories: Cellular Phone Companies
8, Report:
#1126324
Posted Date:
Feb 25 2014
Wal-Mart Family Mobile Rip Off at Monoarch Wal-Mart Family Mobile Albuquerque New Mexico
In October 2013, I requested to suspend service ob one of my phones for two months as we were vacationing overseas. On my return on Dec 21, 2013 I noticed that Walmart Family kept charging my charge card full amount even for the period of suspension. I immediately ...
Entity
Wal-Mart Family Mobile
Categories: Miscellaneous Companies
9, Report:
#1095170
Posted Date:
Oct 28 2013
myfamilymobile.com i am being charged for web services for the past 3 months but have not received them myfamilymobile.com Missouri
i have been paying for talk, text, and web prices for the past 3 months but no web has been available, i just now forun out that web is no linger available in our area and has not been for 2 or 3 months
Entity
myfamilymobile.com
Categories: Cellular Phone Companies
10, Report:
#1062562
Posted Date:
Jun 27 2013
Anatoliy O. Family Mobile ripoff Everett Washington
People, please do yourself a favor and stay as far away as you can from this company! They have the worst customer service I have ever experienced!
First of all, it took me about a month to transfer two lines from Family Mobile and they charged me for this month. Then, after they...
Entity
Anatoliy O.
Categories: Cellular Phone Companies