- Report: #1151975
Complaint Review: myfamilymobile.com - Nationwide
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Author Not Confirmed
Why?
myfamilymobile.com
Nationwide, USA
Phone:
8774409758
Web:
www.myfamilymobile.com/T-Mobile
Categories:
Business Rating:
(0)
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myfamilymobile.com Myfamilymobile.com/t-mobile Bogus texts from call center suggesting my account had been compromised. Upon inquiry got a secutity sales pirtch. BOGUTAH Columbia??? Nationwide
I recieved several text messages from Myfamilymobile. First one stated my pin# had changed. The second stated "You are no longer the primary account holder" . I was instructed to comtact Myfamilymobile. Of course I was quite concerned and did as instructed. When I called fraught with anxiety I got a security sales pitch!!! With no reasonable explaination for the texts. Then the representative asked if I wanted a security word to back up my pin and I said ok how do I do I do that? He said just tell me. ????!!!! Just tell me. What kind of way is that to bussiness??. I gave him some lame password. Now I think some buttwipe In Godnoswhere has my acct pin and secret password. Thankfuly I've never used autopay or I'd bet that # would be compromised.
