1, Report:
#1466501
Posted Date:
Nov 03 2018
shoes.com Shoe Buy, Shoes, Shoebuy.com, inc. Sent wrong size, web site will not process return for exchange, and denied full refund Charlestown, Massachusetts
I ordered size 12 shoes and got shoes that were far too small, marked 12. I could not even get the shoe on my foot. Another pair on the same order, also size 12, fit perfectly. Holding them up against each other, it is obvious they are not even close to the same size.
Still shoes.co...
Entity
Categories: Shoes
2, Report:
#1262367
Posted Date:
Oct 20 2015
ShoeBuy Fraud. Triple Charged my credit card. Refuse to answer emails. Never received the product. Stole my money. Online Internet
I am in absolute shock with how abysmal not only this service has been but how this company thinks they will get away with flat out committing fraud. I was triple charged for one pair of Vans I bought online from this website but never recieved.
The store advertised Vans being sol...
Entity
Categories: Clothing Stores
3, Report:
#1237376
Posted Date:
Jun 23 2015
Shoebuy.com Credit Card FRAUD??? Nationwide
I have NEVER shopped at this site previously... I have diabetes and nuroapthy...I spent a lot of time in China and while in China I purchased a pair of CROC's... which where the most comfortable shoe I have had since I developed nuropathy! Sadly they wore out.... so I started shoppi...
Entity
Categories: Clothing Stores
4, Report:
#1087355
Posted Date:
Sep 25 2013
IAC GROUP INC. shoe buy.com crooks and liars owners of shoebuy.com new york New York
Filthy liars and crooks cheat the elderly and disabled. I purchased a pair of shoes from 'shoebuy.com' for my son several months ago. Today, 9/25 I received a subscription in the mail for 'Better Homes and Gardens. I called this magazine and was told that they got t...
Entity
Categories: Department & Outlet Stores
5, Report:
#1056462
Posted Date:
Jun 05 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1056462-faiuza-huoxalxekm.png)
shoebuy.com SHOEBUY DENIES SIZE CHANGE FOR CANCER PATIENT! Internet Massachusetts
I bought a hat for my husband's birthday from shoebuy.com. Before I ordered I called as was assured that I could exchange it for a different size even though I was shopping early for him (About 1 month outside of their usual 90 day return time!)My husband is fighting stage 4 colon c...
Entity
Categories: Clothing Stores
6, Report:
#1056457
Posted Date:
Jun 05 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/r1056457-pjqwc6-di7qvxuesq.png)
SHOEBUY.COM shoebuy.com, cancer, chemo, refuse to exchange, lies Internet Massachusetts
I bought a hat for my husband's birthday from shoebuy.com. Before I ordered I called as was assured that I could exchange it for a different size even though I was shopping early for him (about 1 month outside of their usual 90 day return time!.)My husband is fighting stage 4 colon ...
Entity
Categories: Clothing Stores
7, Report:
#988031
Posted Date:
Jan 18 2013
shoebuy.com Horrible customer service and return policy Internet
I ordered two pairs of shoes from this website. It took almost a month for these shoes to get to me. Neither pair fit. When I tried to return them I was told that it was past the return date (yes, it was past the 60 day date, but not by much. I should have p...
Entity
Categories: Clothing Stores
8, Report:
#833630
Posted Date:
Aug 24 2012
shoebuy.com shoe buy Company cancelled order when it was placed with an American Express black card, the order total was only 388.00 and was for TWO pairs of shoes. Now the shoes are out of stock and there is nothing they, Internet
This company cancelled my order when it was supposed to be arriving at my house. The order was placed for 2 pairs of shoes and on an American express black card i do not understand why an order for TWOP pairs of shoes would be cancelled especially when it is coming from a valid cred...
Entity
Categories: Shopping Centers & Malls
9, Report:
#807659
Posted Date:
Dec 10 2011
shoebuy.com Worst customer service ever. Poor policies Woburn, Massachusetts
On august 4th 2011 a bought a pair of New Balance walking shoes from Shoebuy.com.
In October one of the shoes started coming apart at the toe. October 19th I contacted shoebuy and they very politely told me to sent the shoes back via traceable source and they would look at them. ...
Entity
Categories: Clothing Stores
10, Report:
#757982
Posted Date:
Jul 29 2011
Shoebuy.com Shoebuy.co.uk Extremely poor customer service after non-delivery of goods Boston, Massachusetts
I think it's safe to say that Shoebuy.com have the worst attitude to customer service that I have ever experienced. I do most of my non-grocery shopping on line so I think I'm able to judge how well a company responds to customer service issues. I also run the web site for a multi-m...
Entity
Categories: Customer