2, Report:
#1507565
Posted Date:
Jun 21 2021
TotalAV.com AFTER I quit, they gave me a free month, and because I did not quit to that {I didn't know} they began charging me through paypal, for nearly a year before I found out. Then they generously refunded me the upcoming charge.! And paypal is worthless in customer service, so no help there.
According to their own records, I told them that I wanted nothing to do with their product what so ever. Their response to that was to give me one free month. Because I did not quit a second time {I did not know!!} they re-enrolled {MY quotes} and charged me every month since. Wh...
Entity
Categories: Taken advantage of consumers, Consumer Services, Consumer fraud
3, Report:
#1480317
Posted Date:
Jun 13 2019
TotalAV.com Charged Me For Renewal of Account a Month After I Canceled My Account
On May 9, 2019, I notified TotalAV.com that I did not wish to renew my subscription with them in response to an email from TotalAV.com notifying me that my subscription would be automatically renewed. I received an email in response asking for the reason for cancellation. I resp...
Entity
Categories: Antivirus