- Report: #1532759
Complaint Review: TotalAV.com - Florence Oregon
Reported By:
PNW -
Rogue River, Oregon, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
TotalAV.com
10 Park Village Drive Florence, 97439 Oregon, United States
Phone:
(833) 201-8681
Web:
TotalAV.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
TotalAV.com I ordered virus protection from this company and they charged me for additional services that I did not order or authorize. Internet
TotalAV.com advertises virus protection for your computer for an introductory rate of $19.00 for a year. I decided to give it a try, but when I received my Visa bill I saw that they had charged me for two other products that I did not order. I now have a total of 10 email responses from their custormer service department and they keep telling me that it is too late to cancel the products that I did not order and they ignore the fact that I didn't authorize the purchases. I am fine with and intend to pay for the service that I did order, but it is outrageous that they expect me to pay for services that I do not want, did not order, and didn't authorize anyone else to order.
