- Report: #1509774
Complaint Review: aidion - Somerset New Jersey
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Author Not Confirmed
Why?
aidion
900 Easton Ave. Somerset, 08873 New Jersey, United States
Phone:
855 680 3749
Web:
Aidion.com
Categories:
Business Rating:
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aidion Failed to return funds paid after merchandise was returned Somerset New Jersey
ln May 2021, I responded to an ad and ordered two Aidion hearing aids for $199, and received them a few days later. Upon testing them, I could only get screeches, with no hope of hearing improvement, so I sent them back for $11.41.
They acknowledged receiving the return and gave me what they call an RMA number and said they would refund $141 by check after a $58 "restocking fee", to which I agreed.
Since June 3, 2021, I have called them five times and they always said the check would be sent shortly, but no check has arrived. Today, July 8, 2021, I called them three times and could not speak to a customer service rep.
It appears this company is clearly unethical and should be prosecuted. I offer my name as a witness.
