They overcharged me for 45 minutes of extra time which equaled $134.25 at their rate of $179.00/hour as they made me sign before they were finished unpacking their truck. I had a short move from one storage to another storage in the same zip code. They also broke several fragile items.
The supervisor was rude and arrogant. I tried to reach the operations people via email and telephone and they did not respond. I could not dispute with my credit card Company as I signed the bill of lading for the time that they estimated because they refused to finish unloading my things if I did not sign. Threatening behavior.
There are many online reports about them on other sites. Buyer beware! Use any other Company but them.