- Report: #1532285
Complaint Review: The Sharper Image -
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Author Not Confirmed
Why?
The Sharper Image
United States
Phone:
18777147444
Web:
sharperimage.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
The Sharper Image, They will not refund me 100% that I am due!!. They MUST refund Shipping as well as product total.
They chatted with me and followed up with a call. I purchased an item (Countertop ice machine) that was faulty, so I returned the item. Total charged to my CC was $223.52. They only refunded me 169.62 and still owe me $58.76. They claim they don't refund shipping?!?! I feel I am owed a full refund and they should not be allowed to keep any of my money. They were on the chat and phone argueing that my math was incorrect. I sure know the difference between $223 and $169!! This is rediculous and I am hoping they get me a full refund, and not in the form of a gift certificate as their products are typically cheaply made and/or defective.
