- Report: #1531966
Complaint Review: American Airlines- Vacation Packages - DFW Airport Texas
Reported By:
Juke Box -
Dallas, Texas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Airlines- Vacation Packages
3015 N Airfield Dr. DFW Airport, 78261 Texas, United States
Phone:
972-574-6245
Web:
aa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Airlines- Vacation Packages I purchased a vacation package on 3/17/2023, and my husband caught Covid 2 days before we were to travel. So since I did not purchase insurance for the tickets, they took $400.00 from us, and made us take a voucher instead of giving back our money/refund. DFW Airport Texas
American Airlines- Vacation Packages I purchased a vacation package on 3/17/2023, and my husband caught Covid 2 days before we were to travel. So since I did not purchase insurance for the tickets, they took $400.00 from us, and made us take a voucher instead of giving back our money/refund. The voucher trip was to be booked by 4/11/2024. Called Ebony on 3/30/2024- Easter Sunday and she said, all I have to do is book the trip for another time. I try to book the trip and the rep would not allow me to book it and said that I will lose all of my money and there is nothing she can do for me. A multi billion dollar company like American Airlines can afford to give refunds back to individuals. They are a legalized crime scheme for ripping people off their hard earned money. LET ME TELL you!! You reap what you sow, American Airlines.. You will fall, and Fall hard!! American Airlines Stole my $1,218.91 and not giving it back/ Services was not rendered... DFW Airport Texas
