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  • Report:  #1524104

Complaint Review: AXS - LOS ANGELES CALIFORNIA

Reported By:
angel - calexico, ca, United States
Submitted:
Updated:

AXS
425 WEST 11TH STREET SUITE 100 LOS ANGELES, 90015 CALIFORNIA, United States
Phone:
2135199400
Web:
WWW.AXS.COM
Categories:
Tell us has your experience with this business or person been good? What's this?

In October, I bought two tickets for the Charlie Puth concert in Los Angeles on November 9th; at the last minute, I could not go, so I decided to sell the re-sale tickets on the AXS website. I was lucky enough to sell them in less than 20 minutes two tickets for 497.75. 

However, around 1 am that night, I got an email from flash tickets saying that someone had changed my email; I called the next day, and they could not give me an answer to that email, but I was still able to log in to my account, but in payments, it stated that it was Fraud reported. But the 497.75 dollars appeared as a balance on my account; then, I transferred it to my account.

I've written them to BBB, but the BBB also lacks creablitlity as AXS, and I have been in discussion with no honest answer. So BBB will not publish my report on the AXS profile. Today I got an email that the because of fraud, AXS refunded all partys money.



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