- Report: #1517585
Complaint Review: Business Credit Mastery - Austin Texas
Reported By:
Marilyn -
Memphis, Tennessee, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Business Credit Mastery
30 N Gould St Sheridan, Ste R Sheridan WY Austin, 82801 Texas, United States
Web:
OfficialColinMatthew.com
Categories:
Business Rating:
(0)
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Business Credit Mastery Matthew Colin Colin Dedely Colin Matthew Marketing LLC 4504 Falcon Pl Midland, TX 79707-3121 He as more than one address.... He did not honor his money back guarantee... Then he told lies to my bank trying to keep my money Austin Texas
Report Attachments
The Merchant did not do anything to help me get loans for my business, therefore I suppose to get 100% of my money back. The Merchant clearly says on the check out page, If they can't help me get money for my business after I go through the process, they will refund 100% of my money back.
The Merchant said that I failed to request a refund before my 30 days was up and he lied about that because I have the emails that show the dates. I requested a refund four times. All within the 30 days.
Please watch out for him because he will say and do anything to keep your money rather than honor his refund policy.
2 Updates & Rebuttals
Marilyn
Memphis,Tennessee,
United States
GOD said, Thou shall Not bare false witness against other people.
#2Author of original report
Tue, February 28, 2023
Colin,
You are still telling lies. That's ok because I still got all my money back. I Thank the LORD because you didn't deserve to keep it.
I pray that you do Not do anyone else like that. If you cannot help them, please don't take their money from them. GOD want you to be a Blessing to people, Not a Curse!
GOD said, there is Nothing in this world worth lying about! Absolutely Nothing because this life is just a Vapor and Everything in this world is going to burn up!
He also said, "All liers shall have their part in the lake which burneth with fire and brimstome, which is the second death."
I pray that the Spirit of GOD will come into you life and Save you and teach you how to love people because GOD said that LOVE IS The Greatest GIft of All!
I'm Praying For You! GOD Bless!
Marilyn Simmons
Colin Matthew
Austin,Texas,
United States
Inaccurate review
#3REBUTTAL Owner of company
Mon, February 27, 2023
We did plenty to help the customer get access to business funding and loans. We even sent her a 30 minute personalized funding plan outlining the exact steps to take, lenders to apply with and how to apply.. she did not follow clear instructions and closed her only personal credit card account which made her credit profile no longer eligible to get approved. Despite not being eligible for a refund, using our resources, time and information, we still offered her a 50% refund, it is only fair that she does not get a full refund as she sabotaged her own chances and used our time and resources which we should be compensated for as it was no fault of our own doing that she couldn't be funded. After we issued her a 50% refund, she disputed the transaction as "Fraud" and claimed she didn't recognize it. She disputed for the full amount despite already recieving 50%, we provided the bank with the transaction showing she was lying about not recieving any refund and they confirmed this and decided not in her favor as they couldn't take her word on anything after they caught her lying about a fraudulent payment and recieving a partial refund. We have over (82) 5 star reviews and plenty of testimonials and this unique situation is not an accurate representation of our business.
