- Report: #1484187
Complaint Review: COLUSA - Miami, Florida,
Reported By:
Al -
Mandeville, Louisiana, United States
Submitted:
Updated:
-
Author Confirmed
Why?
COLUSA
3935 NW 26th St. Miami,, 33142 Florida,, United States
Phone:
1-800-267-7093
Web:
www.ColUSARentacars.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
COLUSA Excessive toll fees/ $160 in ADMIN fees on $3 toll fees all posted within 30 minutes on a 4 day $62 rental. Miami, Florida,
We rented a car from COLUSA on 05/19/2019 and returned it on 05/23/2019 for a total of $62 which was reflected on my next Chase card statement. On the following momths ststement there was the charge of $163 with no explanation of what the charge was for. After many attempts to obtain documentation I received a response on 08/27/2019.
We used google to avoid Sunpass tolls. At no time during our travels did we see notification that we were entering a toll road. This seems to be a rip-off for tourists in the Miami area. I question the ADMIN fees and who gets them.
