- Report: #1508193
Complaint Review: DELL INC. - ROCK ROUND TEXAS
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Author Confirmed
Why?
DELL INC.
1 DELL WAY ROCK ROUND, 78682 TEXAS, United States
Phone:
1-800-289-3355
Web:
www.dell.com
Categories:
Business Rating:
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DELL INC. SELLING DEFECTIVE HARDWARE... LAPTOP IS FALLING APART IN LESS THAN A YEAR ROCK ROUND TEXAS
On oct 27 2020 i bought a DELL LAPTOP for 825 dollars, i got dell because it was the one that offered the specs nedeed for classes. I should have seen the red flags from the beginning. It took 3 months to be able to register the laptop, some error bestbuy and dell had. by december i was able to register it. and i saw that it said the waranty started on sept. The laptop i strictly use it for school. i never move the laptop from the desk. On april i got the laptop and a SCREW was on the desk. You guessed it, it was from the bottom of the laptop.
The next day another i found a second screw. Oh yeah i forgot to comment that i had talked to tech support about my fan making to much noise, they said that they where going to get back to me, and i am still wating. For the screws i called tech support and said that i had to get a extra waranty for a tech to come to my house. yeah some stranger going to some ones home on a pandemic. If i check on the bottom of the laptop i can see some others screws almost detaching too. I have researched about screws falling out and there are more people with this issue.
