- Report: #1516379
Complaint Review: Ebay - San Jose California
-
Author Confirmed
Why?
Ebay
2025 Hamilton Ave San Jose, 95125 California, United States
Phone:
1-866-961-9253
Web:
Www.ebay.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Ebay Charging sellers for cancelled transactions San Jose California
Ebay has decided it is okay to bill the seller the full amount of the transaction, if the order is cancelled. They literally want you to pay the seller back, while they hold the funds from the transaction, instead of just releasing the funds back to the seller. This has created an issue where I cannot refund the money and they refuse to address it.
On top of that, they held the money paid to me for 2 weeks, even though I have been with the company for 21 years and never missed shipping a single item. My feedback is 100% and there is a history of 100 transactions that have all been shipped successfully.
If I try to cancel my account, they refuse to refund the guys money from the transaction and thus won't cancel my account. This is no doubt a way for the company to generate extra income on the interest from the money that was paid to them from both the buyer and the seller. This is a scam and I'm pretty sure it isn't legal.
