- Report: #1529622
Complaint Review: eBay Inc. - San Jose California
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Author Confirmed
Why?
eBay Inc.
2025 Hamilton Avenue, San Jose, 95125 California, United States
Phone:
1-866-961-9253
Web:
Www.eBay.com
Categories:
Business Rating:
(1)
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eBay Inc. EBAY unethical business practices San Jose California
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After 12 years of using eBay, I find today that my account had been suspended. My account is now closed without offering any sort of resolution, allegedly because I broke a return policy, incorrectly audit by a person or an automated system. I've bought a lot of stuff and sold a lot of stuff on eBay in all those years. I never had an issue with purchasing, selling and returns. For returns anytime I bought something and it turned out to be either broken or not what was described. I would return it to the reputable sources from whom it originated, selecting the correct reason why it was returned. It was always a possibility that the sellers could falsely report the buyer just because they received the item back, that they didn’t want back just for the correct reason the buyer initiated the return for. I have all the evidence to back up my claims for any problem associated with my account. I been in contact with eBay daily multiple times via emails, phone calls, live chat for this presumably unresolvable issue. I always get the same automatic response.
Essentially Saying: We decided to close your account and there is nothing you or we can do. I may have to see if I can take this to small claims court. This company is completly unwilling to resolve the situation, or check into the buyer/seller evidence that he didn't violate any terms and condition. Are decision is final even if we made a mistake. The practice from this eBay business are completely unprofessional and unethical saying we shut down your account and we don't care to help you resolve your situation even if we find all your evidence to be valid.
My eBay email: [email protected]
