In retrospect, I should have figured all the glowing BBB and google look ups for ratings on this company were a little fishy, and that appears to be true. This company apparently floods the internet services with great reports on their service and warrranty programs...but when it comes down to it, its like Obamacare. You (or your car) needs to be hit by a train to utilize the medical benefits of Obamacare, and pretty much the same with the warranties they offer. I called to cancel and get another hustler who credits me for a month, then calls my repair man, basically insults his integrity and I get squat from the warranty that I purchased......I have been with my mechanic through many cars, and his company really does have an AAA rating with BBB, and he does not have to bury it with internet shells and mirrors to decieve potential customers.