- Report: #1487021
Complaint Review: Ernzen's Elite Auto Sales - 895 Thomas Rd Atchison KS 66002 - Atchison KS
-
Author Confirmed
Why?
Ernzen's Elite Auto Sales - 895 Thomas Rd Atchison KS 66002
895 Thomas Rd Atchison Atchison, 66002 KS, United States
Phone:
(913) 954-4074
Web:
https://www.cargurus.com/Cars/m-Ernzens-Elite-Auto-Sales-sp309314
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ernzen's Elite Auto Sales - 895 Thomas Rd Atchison, KS 66002 Ernzen's Elite Auto LLC Promised to fix 2 issues on car - Took my money and left my car on lot without responding or fixing the issues. Atchison KS
Report Attachments
I paid cash $6700 on the promises to repair the navigation/radio, which was not working. I drove the car home and I smelled oil burning so I returned the car to the dealership after only 14 hrs. He told me to keep the car and the keys, and he would repair it all. I told him that I didn't appreciate that he did not disclose to me the oil leaks.
The car stayed in his possession from the day I purchased the car 10/5/2019 & 3 weeks passed. After we exchanged many calls, he kept saying he was still waiting for parts or fedex delivery or that the car is being repaired.
On 10/22/2019, I called him about the status. His answer was will do NO REPAIRS COME and take your car, and refused to talk to me.
I have reached out to the Attorney General & BBB, which will be investigating his business. Word on the street is that he has many lawsuits filed against him for not paying bills.
1 Updates & Rebuttals
Maurice
Spring,Texas,
United States
Problem Solved
#2Author of original report
Wed, March 18, 2020
The owner has satisfactorily made things right with this situation and as the original author I’d like to have this removed.
