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  • Report:  #1481361

Complaint Review: Excalibur Royale Rueben Ross - Toronto Ontario

Reported By:
Jase - Edmonton, Canada
Submitted:
Updated:

Excalibur Royale Rueben Ross
49 Ontario street, suite 705 Toronto, M5A2V1 Ontario, Canada
Phone:
1-416-927-0030
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

They contacted me re selling my items. I have no idea how they knew I owned these items. An auction was to take place in Hong Kong through Richie Bros in the spring of 2017. Prices were not what as good as expected so they started entering other auctions or so I was told. This was all handled by David Beckler until later in 2018. It was around this time I began having problems contacting him. Apparently he developed some health issues.

Eventually Rueben Ross contacted me by phone in March of 2019 telling me he had one of my items sold but we had to act fast to build a ring by Apr 1/19. Of course this required my sending more money. According to Rueben, the sale has been completed and paid. Three weeks ago I was simply waiting for the foreign currency to clear the bank ( in 5 to 7 business days). Still have NOT received my money and nobody is returning my calls!! 

As of this morning I have a new contact, Jeffery Kushner. apparently he is Ruebens supervisor. Two phone calls later I still haven't had a return call from him either.

 



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