- Report: #1494523
Complaint Review: 2015 EyeCare - Dunwoody GA
Reported By:
Kimberly -
Sandy Springs, GA, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
2015 EyeCare
2090 Dunwoody club Drive, Suite 126 Dunwoody, 30350 GA, United States
Web:
https://2015eyecare.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
2015 EyeCare Extremely expensive. Sold me glasses that did not fit me and then instead of adjusting them, made me buy a new expensive pair. Dunwoody GA
I had an eye exam and purchased an expensive pair of glasses from this business last year. The glasses did not fit me correctly and I had difficulty seeing with them. When I brought them in for adjustment, the staff told me the glasses were perfect, it must just be that they are wrong for my face. I wish they had given me that guidance when they sold them to me! So I stupidly purchased the new pair of expensive frames they told me I needed, but they will not fit them for me.
I understand that it is now COVID 19 times, but they have re-opened and when I asked when I could be fitted via email, the office staff basically said I could pick up the glasses, but they are not adjusting them. I requested my eye glass prescription which they finally provided after 3 requests. At least I can measure my face myself and order glasses from somewhere else.
I just can't believe I spent approximately $3000 at their business and still do not have wearable glasses. I feel extremely ripped off considering what I spent and the poor level of customer service I received.
