- Report: #1504966
Complaint Review: Five Star Engine Exchange - Phoenix Arizona
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Author Confirmed
Why?
Five Star Engine Exchange
6817 N 56th Ave Phoenix, 85031 Arizona, United States
Phone:
6239390345
Web:
fivestarengines.com
Categories:
Business Rating:
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Five Star Engine Exchange Five Star Engine POOR WORKMANSHIP - RIPPED ME OFF Phoenix Arizona
Five Star Engines rebuilt an engine for us. However, we had to pull the transmission and the transfer case back out of the vehicle twice because of the poor workmanship. I had to delay our customer for 2 more weeks. The rear main seal was installed crooked. I also have pictures and video. Also, the center cam plug on the back of the motor was leaking. Also, the top left cam plug was stripped out in the block. We also had to install a 2nd rear main seal that we purchased. This is not five star engines, this is negative five stars!
Very poor workmanship and they were also a week late on delivery time. I am requesting a refund of $1174.00. Also, the owner of the Five Star Engines came down to the shop after FIVE phone calls to his shop. No one at the shop knows anything at all! He got into an argument with Advanced and left. He stormed off and did nothing!
1 Updates & Rebuttals
Greg
Phoenix,Arizona,
United States
All has been resolved!
#2Author of original report
Mon, May 03, 2021
Everything has been resolved and satisfied. Thank you!
