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  • Report:  #1511803

Complaint Review: Fox Rent-A-Car - Ontario California

Reported By:
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Submitted:
Updated:

Fox Rent-A-Car
1776 East Holt Boulevard Ontario, 91761 California, United States
Web:
https://www.foxrentacar.com/?&rmatt=tsid:%7ccid:394776446%7cagid:1147890860305466%7ctid:kwd-71743716
Categories:
Tell us has your experience with this business or person been good? What's this?

Unreliable & Uncaring

Booked a rental with Fox Rent-A-Car on August 4, 2021 for pickup on August 31st.

The booking was confirmed on August 28th.

A rental car was never provided and Fox Rent-A-Car did NOT offer any kind of assistance.

- Waited 25 minutes for the Fox shuttle.

- Bus driver would NOT let us on the shuttle.

- Bus driver stated we could NOT rent a car.

- Fox Rent-a-Car had no concern with leaving us stranded at the airport after 10PM.



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