- Report: #1533178
Complaint Review: Gexa Energy - Houston TX
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Gexa Energy
20455 State Highway 249 Ste 200 Houston, 77070 TX, United States
Phone:
(866) 961-9399
Web:
www.gexaenergy.com
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Gexa Energy Got enrolled in "Surge protection insurance" without my knowledge Houston TX
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Unbeknownst to me until a day ago, I've been charged $14.99/month on my credit card and not on my Gexa bill for "surge protection insurance" for 6 months. What is surge protection insurance? Don't I have surge protectors already? Aren't they like $10 a pop?
When I Google "is surge protection insurance a scam" turns out every result says, that yes, it absolutely is. Especially when you get enrolled in it agianst your will and without your knowledge. This is insurance designed to protect large appliances from surges. Well, if you have a breaker, then you really don't need this at all. It's a money grab pure and simple. Just an idiot tax or "theft" as some would describe it.
The fact that Gexa would even offer this as part of their plans is a testament to their integrity as a company. I signed up with Gexa because they claim to have a 100% renewable option. Now I'm doubting that. How do I know they are actually brokering renewable energy if they are willing to sell the electric provider equivalent of snake oil? How tragically disappointing. I wouldn't be surprised to find out they were stealing $14.99/month from a large portion of their customers, without their customers knowing. How shameful. I'd like to see the numbers on how many active policies are out there and how often anyone actually files a claim. I bet the ratio is nearing .01%.
These grifters are in league with the likes of Donald Trump. Burn in hell. I want my $90 back.
