Complaint Review: Gold Eagle Express Inc. - Las Vegas Nevada

If there is one word that sums this service up, it would be SCAM.    No way to sugar coat it, there is nothing else in the dictionary or slang that is more appropriate for the entirety of Dorian Reed and his organization.  

Prior to posting anything further, I think it is important to understand that any review I post will be answered by the business owner (Dorian Reed) and will contain attempts to slander my experience, promote a narrative that it is somehow my fault, will contain falsities of how they handled the situation and how difficult I was was to work with as a client and more.   

 In a Better Business Bureau attempt at resolution, his response wass that they had a recording of the (1) One time that they tried to call me and I wasn't available at the time. Unfortunately, Dorian is not really good at accepting responsibility or even attempting to work with his clietns at resolution.  

Here is the rest of the response from Dorian:   This client is due NOTHING all services were provided as per our agreement. Our agreement clearly states our guarantee. 

We hove worked with this client for quite some time removing all inquiries (he paid for) and 2 of the 3 BK's on the report are gone.

His threat was that he wanted a full refund or he would POST THIS kind of stuff to try and damage the company reputation.

This is another sad example of how unreasonable vicious people can simply post anything, anywhere.

We simply can NOT give in to these types of threats for REFUND or else..I'll do this or that, even AFTER they get the service as agreed.

PLEASE don't be FOOLED by the long letters and the babe in the woods act. We have recording of his secretary saying he was not in office to take the call and he was right there! 

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As far as we are concerned this case is closed. This is the classic CONSUMER FRAUD COMPLAINT. Please do your own THINKING when reading smear reports. We have over 8000 Members, and just a few people like this.  

Dorian has a history of negating any of the responsibility of himself or his team. The reality is that my experience will be almost a direct correlation of every other NEGATIVE experience that has been posted - Poor communication, lack of customer service, intimidation if you mention posting TRUTHFUL negative information about their Company, etc.     

So in other words...grab the popcorn and lets get to the action.    I have held my position in posting a review hoping that pleading for the service(s) that they were contracted to provide would somehow be provided. I realize now, after more than a year and a half, that when dealing with Gold Eagle Express / Credit Wealth Express that hoping is about as far as this will ever go.   Let's be honest - I was sold by the Sales Pitch.

Everything seemed to make sense on the surface and they were not "promising" anything more than what has been realistically advertised by others, elsewhere. The sales process was great. Heck, even the first couple of weeks seemed like things were moving along well and within 4.5 weeks, a bankruptcy was removed from one of my reports (at year 6 which was awesome).    But that is pretty much where the service ended and the rest of the story becomes a nightmare.   

My journey started in November of 2017.  1st Contract:  Golden Eagle Express 11/04/2017 // $2894.00     I would have to say that contract is roughly 40% full filled, as one of the Bankruptcies was removed from my credit file and as I wrote above, very quickly. I was thrilled with the initial results and was very optimistic about the decision to work with them.   

At day 70, I started to have my doubts and began reaching out to the Company.  About the middle of January, I received a call from Michael Joseph.   I can say that Michael comes across as very conscientious individual.  He is someone most people can relate to and has a way of putting doubts at ease (which for me is very difficult).  But, you will learn that Michael is a snake-oil salesman, very slick in talking to customers and very good at getting a contract.   

At this time, we started discussing results, where the campaign was going, etc. He would call me back and reference conversations with Dorian and that once one Bureau removed the BK, the others had a certain amount of time to fall in line.   By the end of the month, I was feeling really positive about where we were and Michael pitched me another package (Can you say "SUCKER").   

He advised that once the other BK's fell off, we would add a seasoned tradeline, do another power sweep and that the road to positive credit would be established.    At the time, I had a timeline for purchase of a house that the BK was hindering and the entire reason for this engagement was to put me in a more viable and worthy position to be able to close the deal. Looking back, I was desperate for the results and took the bait hook, line and sinker.   

As a result, I entered into a   2nd Contract: Golden Eagle Express 02/14/2018 // $2872.00.   This was for an aged and seasoned tradeline, powersweep and rapid rescoring.   Unfortunately, none of this Contract has been filled.  No services under this contract have been provided.   Since this date, I have over 120 sent and received emails (Mostly sent). I have had sporadically a few conversations with Dorian and Michael and for MONTHS, every promise, date, phone call and what to expect has fallen short.   For many months, Dorian would tell me that "Tim" was my account manager (I think that "Tim" entered the equation in about May) and would be making immediate progress.   

I have had every excuse known to man thrown at me from Dorian:  I have been out of town, I have family issues, Tim was out sick...and the list goes on and on (And I have most of these excuses in emails) .   So, September of 2018, I finally talk to "Tim"...ahhh he did exist! And "Tim" has no idea who I am what is going on with my file, or where anything is at. In fact, in a recorded phone conversation, he says to me "Yeah, I don't know what happened, but your file has not been touched in months" which totally contradicted just about EVERYTHING that their fearless leader and master fraudster Dorian had been saying to me in email and through phone conversation.  

  It is at this point that I have a heightened sense of understanding that there is something very, very wrong with Gold Eagle Express, Inc / Credit Wealth Express.      Long story medium length, the next 6 months are email correspondences, calls from Michael Joseph and more missed dates and more missed promised phone calls.   But here is the best part - We schedule for a phone call back in November 2018, that I was difficult in being contacted due to my office not being able to reach me. 

Since this (1) day of me being called I have had this conversation, or lack thereof, shoved down my throat.    Here is an excerpt of them STILL referencing the phone call on March 23rd in an excerpt from an email from Dorian 4 months later (very similar to the response above to my BBB complaint): "Tim tried to call you and your front desk said you were gone for the day, we recorded it, she was asked 4 times if she could get you on the phone while we held on , she was not truthful as you said you were in your office."  

Instead of trying to schedule another call, figure out what has gone on, make it right - Mr. Dorian Reed has chosen to parlay this ONE phone call into somehow reason why they couldn't do their job. Forget the fact that every time I call and leave a voicemail with their office, I get no response. "Tim" (Which I do not think is his real name by the way)  never answers his phone, had a voicemail that is forever full, and never returns calls. Not to mention 100+ emails. His response is that they tried to call me 4 months earlier and couldn't get a hold of me...UNREAL.   

The story has so much more to it, but I think that the facts that have been provided will give you enough concern to think twice before you do business with this Company.    Multiple requests for refund have been made. Multiple emails have gone unanswered.     What really tells the tale about Dorian and his Company is that Dorian has taken no steps to resolve any of the issues, provide the service and offered a refund of only $1000.00.    So lets discuss that refund - You have the initial contract that has been serviced only about 40%. $2894 paid initially X 40% = $1157.60.  ( I agree that this has been established and fulfilled). Leaving a refund amount on the INITIAL contract: $1736.40   THEN you have the second contract: $2872.00.  Of which 0% has been filled. NO tradeline, No powersweep, no rapid rescoring. Wouldn't that make sense that if you have provided ZERO service, that you would provide a 100% refund.   So their "offer" of $1000.00 is not only an insult, but even more proof that Dorian and his merry band of fraudsters believe that they should be enriched for contracting for services and then not providing them.   

I cannot implore of you enough. STAY AWAY FROM Credit Wealth Express / Golden Eagle Express.   Read the reviews...and more importantly READ THE RESPONSES FROM DORIAN.  It's always the customers fault.      If you would like more information, copies of the emails, or clarification of ANY of my statement, please feel free to contact me.  I do not wish to see anyone else go through what I have gone through, or the others who have dealt with Dorian Reeds harassment and poor customer service.    #SCAM #FRAUDULENTCreditWealthExpress #SCAMGoldEagleExpress,Inc  #PoorService    

Research them. Type in: GOLD EAGLE EXPRESS SCAM / CREDIT WEALTH  EXPRESS SCAM.  Check out the links below as well. 

1. https://www.facebook.com/dorian.reedii
2. twitter.com/goldeaglexpress
3. nvsos.gov/SOSEntitySearch/CorpDetails.aspx?lx8nvq=JFXfD8%252fjzSpcJWvBvtq0xg%253d%253d 
4. mlmlaw.com/news/netopp/complain.htm
5. courtlistener.com/opinion/999946/ftc-v-reed/
6. jailalert.com/arrest-records/dorian-reed-7654865.html
7. web.archive.org/web/20140306041616/http://goldeaglexpress.com:80/about-us/
8. creditwealthexpress.com

REMEMBER, IF IT IS TOO GOOD TO BE TRUE, IT PROBABLY IS.

DON’T FALL VICTIM BY FALLING FOR THEIR CLAIMS. 

LISTEN TO YOUR GUT. READ THE REVIEWS AND MORE IMPORTANTLY, READ THE REPONSES FROM DORIAN REED PERSONALLY. THAT SHOULD TELL YOU ALL YOU NEED TO KNOW. 

THE UNCOVERED FACTS:

1. There is no such thing as “National Board Of Credit Education (NBOCE)” as shown on their website.  It only appears on the whole internet (as of the date of this) on their website.
2. They are not FICO Pro Certified – just something that they branded themselves with. 
3. Delivery Guarantee 100% - is 100% False
4. A Patent search for Gold Eagle, Credit Wealth Express, and/or ERR TRUST all end up in “No Results Found.” Don’t be fooled by their misleading “Patent Pending” it also does not exist. No trademark on their ‘proprietary’ service either.
5. Dorian says they’ve been at this for 20 years, but the website domain name was registered 13-Apr-2015.
6. There is no credit community.  You will not be provided a username or login or link to join.  However, the Agreement is “Gold Eagle Express Community Membership Agreement.”
7. Go back and look at their website history, 2016 they were Credit Repair, 2017 they were Credit Repair, and even though it doesn’t say on their site in 2018 they are still operating as credit repair. 
8. Dorian Reed is the CEO, President, Secretary, Treasurer, and Director  and again in his prior endeavor debunked by the FTC he attempted to hide and portray himself as a just a "Marketing Advisor."