- Report: #1491397
Complaint Review: Homan Garage Doors - Hammonton NJ
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Homan Garage Doors
253 Messina Ave Hammonton, 08037 NJ, United States
Phone:
856-784-2700
Web:
https://homangaragedoor.com/
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Homan Garage Doors More than double overcharged for the job than local competitors Hammonton NJ
Installation went great, but ....
On January 15, 2020, Ken from Homan Garage Door charged my elderly mother, who had used him for years and trusted him implicitly, $900 to install a garage door opener. Three other contractors (unfortunately after the fact) quoted us no more than $450. Be sure to get estimates before hiring him. And do not let this man trick you into writing him a personal check, make sure you write it to the company.
He cashed her check seemingly the moment he left her house. We could not put a hold on the check which we could have done had she written the check to Homan Garage Door. I spoke with him on January 16th, 2020 and he apologized for making this huge mistake on the bill, and said he was bringing her the $300 back.
Since that time, my mother or I have spoken with him on several occasions, and also left voice mail messages. He even gave us dates and approximate times he would drop the over payment off. Then he was busy with a job in down the shore. Then he was waiting for a payment from the job down the shore. Then he was in Myrtle Beach on a job and forgot about the over payment he promised to return in January.
Then he promised to deliver on the Friday of that week, in the morning some time. On January 31st, I requested he just mail her the check. He said OK. Followed up with him on February 6th as to whether or not he mailed the check and we've had no reply. And now his phones are temporarily disconnected.
1 Updates & Rebuttals
CLR
Laurel Springs,New Jersey,
United States
Homan Garage Doors More than double overcharged for the job than local competitors
#2Author of original report
Mon, February 10, 2020
Installation went great, but ....
On January 15, 2020, Ken from Homan Garage Door charged my elderly mother, who had used him for years and trusted him implicitly, $850 to supply and install a garage door opener. Three other contractors (unfortunately after the fact) quoted us no more than $450. Be sure to get estimates before hiring him. And do not let this man trick you into writing him a personal check, make sure you write it to the company.
He cashed her check seemingly the moment he left her house. We could not put a hold on the check which we could have done had she written the check to Homan Garage Door. I spoke with him on January 16th, 2020 and he apologized for making this huge mistake on the bill, and said he was bringing her the $300 back.
Since that time, my mother or I have spoken with him on several occasions, and also left voice mail messages. He even gave us dates and approximate times he would drop the over payment off. Then he was busy with a job in down the shore. Then he was waiting for a payment from the job down the shore.
Then he was in Myrtle Beach on a job and forgot about the over payment he promised to return in January.Then he promised to deliver on the Friday of that week, in the morning some time. On January 31st, I requested he just mail her the check. He said OK.
Followed up with him on February 6th as to whether or not he mailed the check and we've had no reply. And now his phones are temporarily disconnected. As of 2/10, no refund has been delivered for the over payment on the billing error.
