I entered into an agreement with Home Matters USA for a hardship loan modication. My interest rate was suppose to be reduced from 4.375 percent to 2.0375 percent. I was also told up to 30 percent of my principal mortgage could be forgiven.
After 6 months of making payment I never received anything except a loss of money. When I call them up my calls are ignored. I have filed complaints with the Better Business Bureau in California, filed a report with the Attorney General in California and a complaint filed with the FTC.
I am looking for an attorney to help file suit or possibly considering filing a case in small claims court.
Becareful they will promise you everything and will provide nothing. It is sad that businesses like this are allowed to operate.