- Report: #1518350
Complaint Review: John Moore Services - Houston Texas
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Author Confirmed
Why?
John Moore Services
10005 W Sam Houston Pkwy N Houston, 77064 Texas, United States
Phone:
713 730 2525
Web:
https://www.johnmooreservices.com/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
John Moore Services Evaluation of air conditioning system Houston Texas
John Moore Services came to my home 5/11/2022 to diagnose and evaluate problem with A/C system not working.
Their technician advised the fan motor was not working and would have to be replaced before they could diagnose the condenser at a cost of $1300 to $1500. He further said of course you run the risk of the compressor being found bad once the fan was working thus losing the $1300 to $1500 just spent on the fan.
He recommended replacing the whole condenser at a cost of $8600 but also recommended replacing the coil in the attic for an additional $3000 to $4000. I initially agreed but had second thoughts later in day and cancelled.
This morning I had another company come out and they performed their diagnostic tests and found a blown capacitor which they replaced in under an hour for $341. Air conditioning blowing cool and working well.
I would not recommend John Moore for such work to anybody. Always get a second opinion! I think John Moore was dishonest in their evaluation of my A/C SYSTEM. Not happy with John Moore needless to say. I guess all those TV commercials cost a lot of money.
