I went on Just Answer seeking some legal ideas. It wasn't very helpful, so I tried to cancel my subscription. I got an email stating they could not find the card for the account.
I sent them the information they asked for, but they continued to claim they couldn't find my account anywhere. I got charged for another month of subscription.
I wrote them and said if they could find the information to charge me, then they could find the information to cancel my subscription. I got a very condescending email with their payment policy attached.
I informed them that I understood their policy, I wanted my subscription cancelled and the money put back in my account. They charged my account again.
Four months after starting this, I finally get a notice that my subscription has been cancelled, but no refund for the 4 fraudulent charges to my account.